Customer Success Engineer - Security

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

Tenable is seeking a Customer Success Engineer to drive renewal business and customer upsell through technical expertise and positive customer experience. You will partner with Customer Success Managers and a strong team of peers to differentiate Tenable solutions from our competitors, drive lifetime customers by reinforcing the unique business value they are looking for, and, most importantly, establish raving fans of Tenable throughout your area of influence.

Your Opportunity:

• Become an Exposure Management Subject Matter Expert and advisor to some of the world’s largest organizations
• Advise existing clients on best practices, discuss security challenges and business objectives, and ensure optimal customer experience and outcomes across the full Tenable product suite
• Map Tenable’s unique business value and differentiators to customer challenges and business drivers
• Partner with like-minded peers across Tenable to build exceptionally strong teams and share knowledge
• Influence product directions, make a difference, and contribute to Tenable’s growth and leadership in Exposure Management

 What You'll Need:

• 4+ years experience working in IT/security
• Skill and confidence in leading discussions at the technical level as well as the executive level
• Ability to work cross-functionally within Tenable to bring together solutions for our customers
• Strong organizational skills, including the ability to respond quickly in a fast-paced environment
• Ability to learn and apply new skills efficiently
• A strong self-starter attitude and determination to win
• Solid teamwork and Interpersonal skills

And Ideally:

• Experience in a customer-facing Technical Role
• BS in Computer Science or a related field
• SANS/GIAC, (ISC)², ISACA, CompTIA or other security-related certifications
• Experience with or knowledge of the following:
• Tenable Products and/or other enterprise security technologies
• Vulnerability Management
• Active Directory or Identity and Access Management
• TCP/IP and networking technologies
• Enterprise-class operating systems at the security admin level
• Cloud computing infrastructures such as AWS, Azure, GCP, etc.
• API scripting

#LI-Hybrid

#LI-LP1

This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

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