Staff SAP Basis and Security Administrator

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

If you are passionate about being part of a team that brings multiple technologies together and address real life business needs, you will be a great fit as an SAP Basis Engineer in the Enterprise Applications team at Palo Alto Networks, Santa Clara, USA  

As an SAP Basis Engineer, you will interface directly with Infrastructure, Networking, BSA’s and Technical teams to understand the requirements and support various business functions and systems capabilities. We are transforming our software delivery practices to bring in greater agility. 

You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with cross functional stakeholders, BSAs, and technical colleagues – creating consensus and clear strategy where appropriate.

Your Impact

• Own & drive SAP Infrastructure of Palo Alto’s to meet future needs, scalability, keeping industry-leading best-practices in mind
• Be part of and drive the design, engineering efficiency and optimize the development process for continuous product delivery
•  Implement solutions to streamline processes, reduce redundancy, enhance internal customers experience
• Maintenance and Support
  • Monitor system performance and resolve issues proactively to minimize downtime and customer impacts
  • Conduct regular audits of data quality and integrity, implementing corrective actions as necessary
  • Provide ongoing support and training to users, ensuring they are equipped to leverage SAP effectively
• Best Practices and Documentation
  • Establish and enforce best practices for SAP Documentation.
  • Maintain comprehensive documentation of system configurations, processes, and procedures
• Collaboration and Leadership
  • Work closely with cross-functional teams, including IT and business units, to align SAP Std capabilities with business objectives
• Strong knowledge of SAP BASIS & SECURITY on SAP Products like SAP S/4 HANA, SLT, PI/PO, GRC, SOLMAN & SAP SAAS Offerings in BTP.
• Hands on experience handling certificate upgrades, IP Whitelisting, Network concepts, MTLS / Oauth Authentication, Integrating 3rd party systems with SAP.
• Admin on RPA Infrastructure, Celonis, Snaplogic is a plus.

Qualifications

Your Experience 

• Engineering graduate with 8+  years of work experience as a SAP technical consultant in a customer facing/supporting role (IT services in Cloud environment, consulting, IT BASIS & SECURITY support).
• 5+ years of Strong experience of SAP BASIS & SECURITY on SAP Products like SAP S/4 HANA, SLT, PI/PO, GRC, SOLMAN & SAP SAAS Offerings in BTP.
• Strong hands-on experience with SAP Basis activities, technical support in Cloud environments esp. with hyperscalers, SAP release upgrades, infrastructure updates, OS/DB migration.
• Technical expertise in HANA Database Administration - provide professional expertise and practical assistance in HA, DR, Backup, Recovery, Security & Performance enhancements.
• Practical understanding of infrastructure & Network operations & processes, with understanding of escalation handling for Service, Incident & Change procedures.
• Good hands-on knowledge of operating systems (LINUX & Windows) with a good understanding of the networking requirements of the SAP environment.
• Automation of SAP Basis tasks through different development & scripting approaches.
• Excellent customer focus, results oriented, self-organized with quick decision making skills.
• Provide On-call support during weekdays and weekends as per the schedule.

Certifications

• SAP HANA Installing and administering (preferred)
• Additional SAP certifications are a plus

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to keep up with current technology trends to assess and make recommendations on processes, designs, operations, in keeping with the latest technology
• Working ONSITE with the team at HQ in California, including working with business partners to collect requirements and conduct UAT sessions 

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes