Sr. Technical Content Developer

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Corporate Overview

In today’s cyber threat landscape, protection starts with people. At Proofpoint, that simple truth fuels our passion for protecting users, the data they create, and the systems they rely on from a uniquely people-centric perspective.

And we’re just as passionate about finding the right people to help us in that mission. When you join Proofpoint, you’re helping to:

• Build and enhance our proven security platform
• Blend innovation and speed in a constantly evolving cloud environment
• Analyze new threats and offer deep insight through data-driven intel
• Collaborate with customers to help solve their toughest security challenges

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity—and why more than half of the Fortune 100 trust us as a security partner.

The Role and the Team

The Proofpoint Technical Training organization educates customers, partners and Proofpoint employees globally on Proofpoint products, solutions and best practices. We are looking for a talented Technical Course Developer to join our team and help us take our digital training content to the next level. The ideal candidate will have advanced skills with the latest authoring tools and adult learning methods. The courses utilize Proofpoint’s People-Centric security and advanced threat protection solutions. Our training products are highly technical, and do require product knowledge, so a background in networking, email and/or security technologies will be a plus. In addition to building training content, a candidate must also be adept at managing relationships with subject matter experts and managing multiple development projects across varying timelines.    

Your day to day

• Work together with internal content stakeholders to identify and define training requirements.
• Develop and design digital online and/or instructor-led training that creatively achieves the learning outcomes.
• Work independently while regularly collaborating with a team of courseware developers and technical instructors.
• Learn complex technologies and tools for development of technical training.
• Keep up with product development - ensure courses being developed are in-line with product direction, company goals, and training team strategy.
• Maintain training content updates through rapid product upgrade cycles.
• Attend Transfer-of-Information Sessions and product trainings to stay current on products and features.
• Build and maintain relationships with content and product experts during the development, design, review and updating phases of instructional design. 
• Infuse courses with role-based, learning levels, and inquiry elements.
• Follow team instructional design standards, processes, and procedures.

What you bring to the team

• Competency with the latest digital authoring and creative tools; Articulate 360 (Storyline and Rise), Camtasia, FrameMaker, Adobe Creative Suite (InDesign, Illustrator, Audition, Photoshop, and Premiere), and advanced PowerPoint skills.
• Experience and passion for designing, building, and maintaining world-class digital learning.
• Strong knowledge of instructional design and adult learning methodology with the ability to translate highly complex and technical information into dynamic, inquiry-based online learning courses.
• Thrives in a fast-paced, ever-changing, and agile environment.
• Ability to handle multiple projects, report regular status, and accurately scope and deliver on time.
• Excellent inter-personal, written and verbal communication and documentation skills.
• Experience developing technical training, scripts, and storyboards for highly technical products.
• Knowledge of inquiry-based and learner interactive elements.
• Experience designing simple animations, motion graphics and simulations is a plus.
• Video narration skills are a plus.
• The interview process requires the candidate to present samples of past web-based training design, prefer technical content.

Why Proofpoint 

Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.  

#LI-JR1

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.

Base Pay Ranges:

SF Bay Area, New York City Metro Area:

Base Pay Range: 108,080.00 - 169,840.00 USD

California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:

Base Pay Range: 90,580.00 - 142,340.00 USD

All other cities and states excluding those listed above:

Base Pay Range: 81,130.00 - 127,490.00 USD