Engineering Manager, Security Operations

🌍 Can you help us change the world?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.

We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇

🧑🏻‍💻 About the role

First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:

Engineering Managers act as multipliers - by investing in people and teams, they enable both to reach their full potential and achieve far greater impact as a result. You will likely primarily focus on being that multiplier through effective 1:1s, growth, coaching, and feedback, though with a passion also for the technical and staying close to the detail.

At Mews, you'll lead a team of talented security operations specialists helping Mews ensure a strong security posture and building and maintaining effective security operations and threat intelligence. You will be working collaboratively with the wider business to accelerate and amplify how we respond and adapt to security threat.

You’ll work as part of the engineering management team on initiatives spanning all of engineering at Mews, from career progression, to improving processes & ways of working and raising the technical bar across the organisation as we scale.

 ✅ Your mission, should you choose to accept it:

• Lead on Security Operations for Mews alongside your team, and help Mews build out a ‘best in class’ SOC and Threat Intelligence capability.
• Coach, mentor and guide the professional, technical & personal development of a small team of technologists.
• Grow teams that are high-performing, collaborative, inclusive, and respectful of each other.
• Support your team and tribe in the growth of a better cloud presence for Mews
• Collect, de-bias and synthesise regular high quality feedback, addressing underperformance as well as recognising the individual strengths and contributions of your team members.
• Support your team members, whether on professional or pastoral matters.
• Participate in broader technology & architecture discussions, and partner with senior engineers on cross-tech initiatives that help us all level up.
• Ensure we’re balancing building products in a healthy & sustainable way, making high-impact products as well as shipping value regularly & rapidly.
• Contribute to management best practices, so that we can be an exceptional place to work for talented technologists.

🤝️ You’ll be a great fit if you bring a few of the below with you:

• You love developing and growing people, and care deeply about helping them both grow professionally and deliver brilliantly, whilst avoiding burnout.
• You believe in building both teams and effective security posture and response, and balance that with rapid delivery of value.
• You know how to help teams and individuals determine what is good enough for now and safe enough to try.
• You enjoy getting to detail in the broader security space, and can actively participate in helping us drive that forward.
• You enjoy working in a collaborative environment, and will leverage empathy and curiosity to work best with those teams you are providing value to.
• You motivate and instil a strong sense of ownership in your team.
• You are keen to help with our mission to transform the hospitality industry.
• You’ll enjoy your people management role, and although your primary passion will be growing high-performing teams, you will maintain that passion for remaining hands on

Nice to have:

• Solid experience working in an agile development environment
• Cloud engineering experience, automating, and optimising cloud usage
• Experience of architecture modernisation (monolith decoupling)

We believe the strongest and most successful teams are inclusive and diverse, and that difference is a feature, not a bug. If you do not tick all of the above boxes, but the role seems exciting, please do consider applying.

🎉 What’s in it for you?

Did you know that Mews was named the Best PMS of 2025—for the second year in a row—and has previously been recognized as the Best Place to Work in Hotel Tech for two consecutive years? Now you do! While much of this success is thanks to our incredible team, part of it is also because of the fantastic perks we offer. Beyond working alongside amazing colleagues and tackling exciting challenges, you’ll enjoy:

• Participation in the Company shares program
  
• Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.  (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
• Flexible Benefits via the ThanksBen platform 
• Unlimited paid holiday (no, this is not a typo)
  
• Wellness Wednesday's (once a month, the whole company enjoys a day where you can attend to your own well-being) 
• Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us!)
• Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
• Regular team events and socials 

🤷🏻 Who is Mews?

We want to get to know you, so it’s only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests. 

Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else. 

From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.

Powering over 5,000 customers across more than 85 countries, Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. 

Ranked 24th in the FT 1000 list of the fastest-growing European companies in 2021, Mews has been recognized as the Best PMS by industry peers at the HotelTechAwards in both 2020 and 2024, consistently earning acclaim. Mews also achieved finalist status in 2021 and 2022. What's more, we take immense pride in being listed among the Best Places to Work in Hotel Tech during those same years and again this year. But our achievements don't stop there; Mews was also listed among the World's Best Hotel PMS Provider 2023 and as the World's Best Independent Hotel PMS Provider 2022 and 2023 by the World Travel Tech Awards.

💭 Life at Mews

That’s what we do, but what about who we are? Mews’ culture is special and difficult to capture in words, which makes writing this tricky. You'll experience the freedom to be yourself and the ability to watch your ideas come to life. You’ll have an open line of communication and an open invitation to after-work drinks, be they virtual or in-person. Sometimes the work can be challenging and there can be a lot of it, but you’ll always be able to rely on those around you.

Yes, we’re ambitious and we move fast, but we know the value of fun and taking a breather. Every month we have a Wellness Wednesday, a day off that you can use to boost your health, whether that’s a long lie-in, a trip to the gym, or anything in between. We have slack channels for almost every interest imaginable, and an all-company meeting every Friday gives you the chance to ask any question to our leadership team.

To get more of an idea what life at Mews is like, check out our Instagram 📸. 

We’re guided by our five key values; if you see yourself in them, it’s time to get in touch.

Everyone is welcome at Mews

To reimagine the art of hospitality, we need teams who represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. Embracing different perspectives, trying new things and feeling safe to bring your authentic self to work. If this sounds like you and you're ready to join a global, innovative, and exciting community, we'd love to hear from you!

One very important note….don’t hold back! Even if you think you don’t meet 100% of the criteria listed in this job role, we still encourage you to apply. We believe that everyone should have equal access to opportunities and want to ensure we provide an inclusive experience, so do let us know if there is anything else we can do to support your application process. We can’t wait to hear from you!