Director, DFIR and Insider Threat (Security Operation)

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion dollar e-commerce industry from the ground up. We are one of the fastest-growing ecommerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview

Our Why:  We exist to protect a way of life that many people have come to rely on.  We protect the small business that relies on Coupang to be able to open their doors every day.  The customer trust in protecting their PII fiercely.  Also, our fellow employees and their data as they come to work every day being proud to work for Coupang.

We exist to be thought leaders and help the industry and government partners.  To come to work focused on outcomes and not egos, and to head home at the end of a day with a sense of pride with what we accomplished together as a team.  Our why drives everything that we do.

As our Director over Digital Forensics Incident Response (DFIR), Insider Threat, and Data Security Posture Management (DSPM), you will be responsible to develop systems to have a deep level of understanding of the company’s sensitive data and attack surface to build controls to minimize data leakage and unauthorized access.  In the event of a major incident, this role will be the senior most technical representative supporting the Detection and Response Team in conducting deep forensic analysis to quickly contain and eradicate cyber threats, in addition to supporting a robust postmortem process ultimately improving security posture.

This is a new function being created to address the unique challenges of the eCommerce space of a global company.  You will need a proven track record of building successful programs, inspiring and developing teams, with the ability to work across levels and organizations with autonomy. 

In addition to being a leader, you will be a technical manager that requires an experienced CSIRT personnel that have expert working knowledge in IR, investigation and hunt techniques, root-cause security flaws and vulnerabilities, quickly assessing the potential cyber threats, and educating other members of the broader team.

Key Responsibilities

Responsibilities will include, but not be limited to, the following: 

• Develop an Insider Threat program that spans multiple geographies and cultures
• Develop a robust DSPM program which provides complete visibility into the data lifecycle of the company
• Build the company’s first DFIR program from the ground up, including personally conducting DFIR response activities
• Implement data classification and tagging solution that covers all aspects of structured and unstructured data on prem and in the cloud.
• Work with various governments and regulatory authorities in response to activities
• Ensure retention schedule enforcement through technical means
• Partner with internal and external organizations to build a comprehensive data flow mapping
• Investigate the root cause of cybersecurity incidents and collaborate with stakeholders to implement effective remediation measure, ensuring the issue does not recur
• Enhance security processes while considering organization-wide processes and requirements to strengthen the company’s overall security posture
• Ensure successful and timely delivery of results by providing technical leadership to a project

Qualifications

• 10+ years of experience in information security with at least 5+ years of Incident Response and Insider Threat experience
• Experience of Host based security investigation (Windows, Linux, Network/Security appliances)
• Experience of managing large scale Insider Threat programs
• Experience of analyzing security event from endpoint security solutions (EDR, HIPS, Anti-Virus, DLP, etc.)
• Experience of analyzing security event from application (Web application, Mobile app, Email security, etc.)
• Experience of analyzing security event and knowledge of AWS or Cloud environment
• Experience implementing and managing DSPM programs
• Experience with forensic toolsets
• Experience in Automation and Scripting using Bash, Python, PowerShell
• Experience working in a fast-paced international enterprise
• Masters degree or equivalent practical experience

Preferred Languages and Certifications

• CISSP
• CSPM
• GCIH
• English, Korean, and Mandarin

Recruitment Process & Others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.    
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://www.coupang.jobs/en/privacy-policy/

Document Return Policy 

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  

• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.  

• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.