(Sr.) Software Engineer

Join Trend ‧ Join New Generation

趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣 
===============================================================

Trend Micro Vision One is a purpose-built threat defense platform that provides added value and new benefits beyond XDR (Extended Detection and Response) solutions, allowing customer to see more and respond faster. Vision One providing deep and broad extended detection and response capabilities that collect and automatically correlate data across multiple security layers—email, endpoints, servers, cloud workloads, and networks—Trend Micro Vision One prevents the majority of attacks with automated protection.

The objective of TW Engineering Group 1 is to provide the best endpoint security solution to help customers, from small & medium businesses to vary large enterprises, conquer cybersecurity challenges effectively and efficiently. Every partner within Group 1 will have opportunity to join diverse squad team and demonstrate his/her expertise and enthusiasm to make customer success in their business without cyber threat. Along this journey, we are looking for partners with not only exceptional engineering expertise, but also great curiosity and customer empathy, so we can learn from customer behavior and create business impact together.

Responsibilities

• Design, develop, and operate scalable backend services for endpoint security

• Architect and implement metrics and monitoring systems to measure service quality and customer experience

• Analyze customer feedback and service data to identify areas for improvement

• Troubleshoot technical issues and implement effective solutions

• Collaborate with cross-functional teams to enhance service reliability and performance

Required skills

• 2+ years of backend development and operational experience in public cloud environments

• Hands-on experience with managed cloud services on AWS or Azure

• Proficiency with containerization technologies (Docker, Kubernetes, …etc)

• Strong problem-solving skills with ability to independently analyze and resolve customer issues

• Self-motivated and agile mentality to work with changing requirements

Nice to have skills

• Experience with Go and Python programming languages

• Familiarity with databases and messaging systems (MySQL, MongoDB, Kafka, Redis)

Personality

• Fast learner and strong passion of learning new technology

• Good English communication skill and proactive mindset in global team collaboration

• Strong analytic thinking and problem solving skills; dare to fail but make sure we learn from experience

• Preference of autonomy; able to make decision and take accountability for customer success instead of waiting for instructions

===============================================================
連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World