Information Security Sr. Analyst - Customer Trust

About the team

The Information Security organization advances the overall state of security at Rubrik through critical initiatives and coordination of large security projects. Information Security builds technologies, tools, and processes to better enable teams at Rubrik to develop secure software and protect data and systems with appropriate security controls. Information Security also develops systems to monitor and respond to attacks against our assets, provides awareness education to teams on security best practices for data protection, and ensures data governance and data sharing relationships with third parties in order to securely protect Rubrik information.

What You’ll Do:

Rubrik is seeking an Information Security Program Manager who will oversee activities for the Customer Trust function. As a member of this team, you will be a highly motivated individual who will be responsible for the execution and continuous maturity of these service areas. The successful candidate will need to build and maintain strong cross-functional relationships across the company, and have exceptional interpersonal skills to manage customer-facing conversations. To achieve this you must have excellent leadership, communication, and decision-making skills.

Responsibilities:

We are looking for a highly motivated individual that wants to be a part of a front-line customer facing function of security within Rubrik that helps sales close revenue opportunities by sharing Rubrik’s security posture with customers.  Key responsibilities include sharing rubrik’s security posture with customers by interacting with key security stakeholders in the customers organization, responding to customer RFPs, facilitating customer audits and other customer requests that are related to Rubrik's enterprise or product security and compliance capabilities. In this role, you will:

• Respond to security and compliance portions of customer RFPs in an accurate and timely fashion (i.e., within agreed upon internal SLAs).
• Coordinate with other Information Security, Product security and Engineering SMEs, as needed to respond to customers.
• Build narratives and perform security reviews of new products to ensure there are accurate responses for RFPs.
• Support security and compliance related customer audits, as requested.
• Be well-versed in Rubrik's products, particularly as they pertain to security and compliance features and secure SDLC practices.
• Work with Sales Operations, Field Operations, Sales, Sales Engineering, Marketing, and Engineering teams to intake requests and drive improvements to the customer trust process.
• Execute operational activities related to the maturity and measurement of the customer trust process to provide high quality services that enable sales at Rubrik.
• Drive the maturity of the customer facing collateral that disseminates security and compliance related announcements and thought leadership to new customers and prospects.
• Support the finalization of security and compliance language in customer contracts.
• Be well versed with industry leading frameworks such as ISO 27001, SOC 2, PCI DSS, HIPAA and HITRUST

Preferred Qualifications:

• 6+ years of related work experience in Information Security Governance, Compliance, and Customer Trust in the tech industry.
• Have driven several security and/or operational Information security processes within a company.
• Experience reviewing and negotiating contracts as it relates to security and compliance obligations
• Can implement a solution (design), operational plan, and roadmap to achieve goals.
• Ability to meet demanding timelines and SLAs, manage changing priorities and execute tasks with minimal supervision.
• Knows how to estimate work effort and incubate skill sets to achieve team goals.
• Has knowledge of common security risks, vulnerabilities, and threats and can translate these issues through triage / risk treatment conversations.

Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

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Inclusion @ Rubrik

At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data.

Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS