Underwriter, Cyber

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Summary and Purpose

Underwriter is responsible for underwriting all new and existing portfolio of business within set underwriting guidelines, authority levels and service standards.

Underwriter is responsible for maintaining a professional approach in all internal and external stakeholder interactions, managing effective, efficient, compliant and profitable underwriting for Arch Insurance under dedicated portfolio/ product.

Key Tasks and Responsibilities

• Ensure quality of underwriting activities is within limitations of company policy and in accordance with underwriting standards.
• Prepare reports on portfolio performance and maintaining credit control of business within the portfolio.
• Participate in audits, Peer Review Process, and any other compliance requirements.
• Ensure all documentation is accurate and complete and conforms with organisational guidelines.
• Work with other stakeholders to maximise underwriting opportunities, minimise expenses and achieve operations and service targets.
• Underwrite cyber liability and technology PI (Professional Indemnity) products in accordance with Arch Guidelines to ensure profitability and provide a positive contribution to tangible book value for Arch.
• Write clear and thorough underwriting risk management reviews and notes, with close attention to detail and follow referral process, presenting opportunities accurately and in a timely manner.
• Maintain and develop key broker relationships through consistent visitation, ensuring that customer service is provided at a high level.
• Provide timely service of requests and ensure administration of tasks in a timely manner.
• Develop and execute new business opportunities by interacting with existing and new brokers. This includes a systematic approach to broker networking.
• Work with Senior Underwriters and Management on future product development.
• Assist with implementation of distribution strategy with other profit centres and identify any cross-sell opportunities.
• Comply with relevant laws and regulations, industry codes and Arch organisation standards.
• Apply efficient, effective, and sound underwriting practices to new business, mid-term alterations and renewal management.
• Process and document issuance of new business, renewals and endorsements ensuring all interactions are performed in an efficient & effective manner adhering to the required processes for each transaction type.
• Ensure that all relevant correspondence is saved on to relevant systems and that underwriting notes and thought processes and rating are clearly detailed in the underwriting notes section.
• Respond to enquiries/requests (such as certificates of currency) from the brokers within agreed service standards.
• Ensure reporting spreadsheets are up to date.
• Is expected of travel as required by the business.

General responsibilities:

• Collaborate effectively with other business units.
• Adhere to company’s policies, procedures and local guidance as well as to the legislation.
• Other reasonable duties as directed by the business, within the scope of the role.

Role Requirements & Skills

Skills / Competencies

• Demonstrate a proven ability to communicate effectively both verbally and in writing.
• Ability to develop and maintain effective relationships with internal and external stakeholders.
• Proficiency in Microsoft Office Software (Word, Excel, Powerpoint).
• An organised and methodical approach to working practices and meeting deadlines.
• Knowledge of the Australian insurance regulatory and compliance environment.
• Sound analytical skills with the ability to prioritise while maintaining attention to detail.
• Enthusiasm and a desire to learn and contribute as part of a team, with the ability to work autonomously when required.
• Ability to provide a high level of service to external stakeholders.
• Ability to find possible solutions to complex underwriting problems within defined guidelines.
• Demonstrable knowledge of cyber underwriting practices and the insurance market or a strong understanding in enterprise technical cyber risk management.

Qualifications

• Tertiary qualifications - desirable but not essential.

Experience

• Experience working in the financial services, in a cyber or financial lines position, ideally with knowledge legislative framework, or technical industry experience in enterprise cyber risk management. 
• Experience in same or similar role- minimum 2 years.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

16200 Arch Underwriting at Lloyd's (Australia) Pty Ltd