Cyber Security Expert F/H

Job Description

Cyber Security is a key topic in the Europ Assistance security ecosystem, and the Group is fully supportive to tackle the challenges of the coming years. To that extent, the current CSO team is looking to reinforce the team with a Cyber Security Expert who will manage the Incident Response process, the Security Incident Monitoring and Reporting at Europ Assistance Group level.

A Cyber Security Expert plays a critical role in safeguarding Europ Assistance organization's digital assets and ensuring that it remains resilient against a constantly evolving threat landscape. He/She needs to have a strong understanding of Cyber Security principles, excellent communication skills, and the ability to work with cross-functional teams to achieve security goals. Additionally, must adapt to new threats and technologies, making continuous learning and professional development essential for success in this role.

Primary duties and responsibilities

Part of the CSO team, you will contribute to the development of the cyber security practice of Europ Assistance, focusing on the following main cyber security aspects:

• Develop and maintain security incident management policy and procedure for Europ Assistance, ensuring tight integration between SOC, CSIRT and Europ Assistance security team
• Define incident response playbooks to be implemented within Europ Assistance as part of the response capabilities of the organization to reach in case of cyber threats
• Establish an early warning process for Europ Assistance to make sure that possible exposures are detected tracked and mitigated in fastest way possible.
• Oversee and steer the SIEM integration for the main Europ Assistance log sources to ensure all relevant log data are available and actionable in case of security incident and investigations. Develop ad-hoc detection use cases in cooperation with SIEM team to cover Europ Assistance needs. Be part of the incident response team, leading security incidents by providing clear guidance to CSIRT team and being able to directly act on cyber security solutions to contributed during analysis, containment and eradication phases.
• Security Incident Monitoring: Ensure continuous monitoring of the organization's networks and systems to detect signs of unusual or suspicious activities that could indicate a security breach
• Security Reporting: Provide regular reports to executive management on the state of the organization's cybersecurity, including key performance indicators and incident reports.
• Coordinate the different teams involved in the security incident monitoring and response and keep a close relationship with the different security experts within Europ Assistance.
• The role may require providing 24/7 event management on-call support

Main interactions

The Cyber Security Expert reports to the Europ Assistance group head of security operations.

• She/He will interact with:
  • Other members of the Group security team including the Groups CSO
  • Regional and local Chief Information Officers, Chief Operation Officers and Chief Executive Officers
  • Europ Assistance CSIRT team
  • Generali SOC team
  • Other Security providers involved in the security activities
  • The IT department

Preferred Experience

Ideally, 5+ years’ experience in relevant skills gained and developed in the same or similar role.

• Good knowledge on Splunk & Microsoft security solutions
• Experience:
  • Proven experience in incident response and security management.
  • At least 5-7 years of experience in information security.
  • Familiarity with various security incident management frameworks (e.g., NIST, ISO 27001, SANS).
  • Experience within security operation center (SOC) organization

• Incident Response Skills:
  • Demonstrated experience in leading and managing incident response teams.
  • Thorough understanding of the incident response lifecycle.
  • Proficiency in documenting incidents, developing incident response plans, and post-incident reporting.
• Leadership and Communication:
  • Strong leadership and project management skills.
  • Effective English communication skills for coordinating with various stakeholders during incidents.
  • Ability to convey technical information to non-technical personnel.
  • Experience in facilitating post-incident reviews and implementing lessons learned.
• Experience in managing relationships with third-party security service providers and vendors.
• Ability to work effectively with cross-functional teams, including IT, legal, compliance, and business units.
• Familiarity with relevant data protection laws and regulations (e.g., GDPR, HIPAA) and industry standards.

Personal attributes

• Able to manage stressful situations especially during security incidents and crisis
• Excellent team skills, both as a leader and as a team player
• Handle early warnings
• Excellent communication skills, especially related to facilitation, documentation, and reporting
• Highly developed relationship management, influencing and leadership skills

Recruitment Process

1/ HR 

2/ N+1 

3/ Optional : technical test, N+2, culture fit

Additional Information

• Contract Type: Full-Time
• Location: Saint-Denis
• Education Level: Master's Degree
• Experience: > 5 years
• 50% remote

About

With over million customers around the world and 12,000 employees in 37 countries, Europ Assistance is the 2nd global player of assistance services in 3 areas: travel, mobility, and personal care. Founded in 1963, Europ Assistance, the inventor of assistance, supports customers in over 200 countries and territories thanks to our network of 750.000 approved providers.

Our mission is to bring people from distress to relief – anytime, anywhere. We provide automobile assistance, travel assistance and insurance services, as well as personal assistance services such as the protection of the elderly, the protection of digital identity, telemedicine and the Conciergerie. The company vision, shared by our 12,000 employees, is to prove every day that we are the most reliable care company in the world, and to make our people proud of who we are, what we do, and, how we do it.

Europ Assistance is part of the Generali Group, one of the world’s leading insurers. It is with the support and commitment of Generali, its shareholder, that the Europ Assistance Group has become the world leader in its sector. As long-standing partners, the two entities are jointly committed to future-oriented projects.

Our promise and tagline, "You Live, We Care" is what we stand for every day. We are a care business, delivered by people. "We care" means that we are caring, available, reliable and easy to work with. Our employees bring those values to life.

As a leader in the assistance industry, we are looking for a passionate, committed, and self-driven talent to help us shape the future of the industry.

Europ Assistance is committed to inclusion and non-discrimination. We act in favor of disability, social diversity and equality. Above all, we recruit skills and personalities, and diversity within our teams is key because it is a source of innovation and performance.

Make an impact, join Europ Assistance!