Cyber Security Analyst

Date Opened: Tuesday, March 18, 2025 12:00 AM

Close Date: Tuesday, April 01, 2025 12:00 AM

Department: Innovation and Technology Department

Salary: $89,498.81 - $111,873.51 Commensurate with Experience

SUMMARY

This position is responsible for protecting information systems by managing compliance, coordinating response to Cyber security incidents, and researching and maintaining awareness of the latest Cyber threats and vulnerabilities. This position will work with all city technology teams to ensure that necessary technical security requirements are met. As a member of the Innovation and Technology Cyber Security team, this individual will focus on operational-related security initiatives to support technology infrastructure, and/or enterprise applications and services while also facilitating the use of technology to ward off attempts by attackers who are targeting sensitive consumer and corporate information. This individual will work with the Cyber Security team to automate Cyber security processes and plan, develop, and coordinate Cyber security projects requests as needed.

Major Duties and Responsibilities:  

• Coordinate and execute security tasks related to technology projects or initiatives. 
• Configure and install security infrastructure such as firewalls, load-balancers, DDoS, IPS, or security orchestration appliances to best practices and industry security hardening guidelines.  This is to include scheduling and attendance of afterhours maintenance windows. 
• Participate in on-call for Cyber Security incidents. 
• Regularly audit security policies for gaps and escalate remediations. 
• Assist in the creation of Cyber network architectures and documentation. 
• Assist in the maintenance and monitoring of Cyber Security infrastructure. 
• Provide support in response to Cyber Security incidents and tickets. 
• Collaborate with city departments to manage security vulnerabilities or investigations. 
• Conduct security research and training in keeping abreast of the latest security events and issues. 
• Coordinate with senior security staff to implement security initiatives. 
• Coordinate and execute security tasks related to Innovation and Technology security requests. 
• Develop automation software and scripts to automate Cyber Security processes.  
• Perform other related duties as assigned. 

 
Knowledge, Skills & Abilities: 

• Technical knowledge of networking to include layer 1 – 3, routing, and Quality of Service. 
• Knowledge in administrating proxies or other API integrations. 
• Knowledge in programming, developing, or scripting for interaction with API services. 
• Experience performing root cause analysis, risk evaluation, risk mitigation, and risk avoidance. 
• Knowledgeable of and experience securing all operating systems to include UNIX, Linux, and BSD. This knowledge should include experience with IPFW, PF, Firewall CMD, and other packet filtering technologies. 
• Ability to work efficiently, expeditiously, and independently with limited supervision. 
• Excellent communication and Interpersonal skills necessary to develop and maintain effective and appropriate working relationships. 
• Ability to self-manage tasks for meeting schedules and deadlines of the work. 

 
Preferred Qualifications: 

• CISSP Certifications 

 
Minimum Qualifications: 

• Associate or Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, Cyber Security, or a related field.  
• Three (3) or more years of experience in Information Technology or Cyber Security. 
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities necessary to perform the essential job functions. 

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us.

The City of Charlotte is committed to making the job application process accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modification will be provided. To make a request, please email HRADAAdministration@charlottenc.gov, call 704-962-6168, or visit us in person at 700 4th St., Charlotte, NC 28202.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.