Sr. Director, Information Technology

Position Summary: - The Director, Senior Information Technology, is responsible for providing information technology architecture and product support with a primary focus on reliability and availability of infrastructure while leading the technology selection process, purchasing, implementing, and supporting information technology systems. This role is responsible for all aspects of the organization’s information technology and operational systems, including planning, development, implementation, maintenance, and security. Other responsibilities include ensuring necessary upgrades and repairs are initiated and systems are optimized and efficient, in addition to internal application development and researching new technologies and opportunities for process or system improvements.

1. Description of Essential Job Functions:

• Manage and optimize the company's existing ERP systems to support business processes.
• Oversee the daily operations of the IT department, ensuring efficient and effective service delivery.
• Lead and mentor a team of IT professionals, fostering a culture of continuous improvement and innovation.
• Manage stakeholder relationships and develop strong working partnerships with businesses in a matrix organization. Ability to operate in a complex matrix organization.
• Collaborate with all departments to identify and address their IT needs.
• Ensure the security and integrity of the company's data and IT infrastructure in general, but specifically in terms of software licenses, subscriptions, policies, standards, and management of budgets.
• Ensure information security IT Policies are followed and support any local statutory requirements.
• Manage the IT budget, ensuring cost-effective use of resources.
• Work in partnership with the global IT organization.
• Stay current with emerging technologies and industry trends and assess their potential impact on the company.
• Develop and maintain relationships with external vendors and service providers.
• Manage post-merger IT integration for M&A.
• Ensure good governance, reporting, and adherence to the company’s IT strategy.

1. Supervisory Responsibilities: Manages subordinate supervisors who supervise employees in the responsible area for the overall direction, coordination, and evaluation of these units. Also directly supervises non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.   

1. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• Bachelor’s degree (BS/BA) in Information Technology, Computer Science, or a related field; Master's degree preferred.. 
• 5-10 years of proven experience in a senior IT leadership role, preferably within a global organization.
• Extensive experience with ERP systems, including implementation and management.
• Strong knowledge of data analytics and BI
• Strong understanding of IT operations, including infrastructure, applications, and security.
• Excellent leadership and team management skills.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Cost management and budget responsibility experience.

Computer Skills

• Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work.
• Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
• Requires ability to learn and understand JD Edwards (JDE) operation system.

Certificates, Certifications, Licenses, Registrations:

• IT-related certifications (e.g., CISSP, CSSLP, ITIL, CISA, PMP, TBM) preferred

Other Skills, Abilities, or Competencies:

• Basic math skills.
• Enjoys a challenge and can see the big picture.
• Deep analytical skills and financial acumen required.
• High degree of technical aptitude and multi-tasking capability.
• Customer service orientation and approach to daily responsibilities.
• Ability to function as a team member and contribute to group goals.
• Strong collaboration and influence skills across multiple functions and all levels.
• Demonstrated strategic ability to plan, execute and achieve performance metrics.
• Display strong leadership, team building, project-management, and delegation skills.
• Ability to influence stakeholders to gain alignment and prioritize cross functional initiatives.
• Possess customer-centric mindset and advocate for the listening to the voice of the customer.
• Delivers considerable attention to customer service/order administration/problem resolution details.
• Demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum.
• Demonstrated problem-solving, negotiation, and project management skills in a fast paced environment.
• Working knowledge of industry practices and the marketplace associated with fielded products or services.
• Strong prioritizing, planning, analytical, presentation, people management, and interpersonal relationship building skills.
• Excellent strong project management skills and ability to plan and execute customer experience initiatives effectively.
• Ability to work effectively with cross-functional teams and be able to build strong relationships with customers and other stakeholders.
• Highly skilled in communicating and presenting information to various levels of management, sales managers, suppliers, and customers.
• Maintain thorough knowledge and understanding of each customer’s specifications, standards, and other engineering requirements.
• Must be a creative, organized, enthusiastic individual with a demonstrated ability to communicate effectively in a fast-changing environment.

• Requires excellent oral, written and email communication skills and ability to communicate accurately, clearly, and directly both internally and externally.
• Ability to work in a group setting and independently while multi-tasking and adjusting to changing priorities in a minimally supervised fast paced environment.
• Strong understanding of customer experience best practices with ability to apply this knowledge to developing and implementing customer experience strategies.
• General understanding and working knowledge of manufacturing, assembly, sewing, and welding equipment and tooling including design, gauges, equipment design, automation, robotics, or manufacturing processes.
• Working knowledge of material types specifications and characteristics used in dock levelers, dock seals & shelters, impactable dock doors, high speed and high performance doors, and other entrance automation products and warehouse solutions.
• Demonstrated understanding of emerging customer experience/interaction channels and technology/tools including customer support technologies, customer relationship management (CRM) systems, customer feedback software, social media, chat, etc.
• Thorough understanding of company product, trade terminology, quality management and control systems and techniques, manufacturing processes including material controls, work flow, scheduling, just-in-time/pull system, machine operation, and company policies as standards.  Includes deep understanding of customer base as well as the competitive landscape.

Other Qualifications, Experience, or Requirements:

• Ability to travel as necessary to various 4Front and partner sites.  Position will require approximately 30% travel.
• Requires a valid motor vehicle operator’s license and the ability to operate a motor vehicle while carefully observing all traffic rules and regulations.

• Requires the ability to use a variety of office equipment such as spreadsheet and word processing software, calculator, telephone, facsimile machine, photocopier, and a computer printer.
• Work beyond the traditional 40 hours per week may be required as workload or projects dictate, including weekends and holidays.

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.