Network Security Engineer
Tasks
- Analyze service data
- Coordinate with stakeholders
- Diagnose network issues
- Document incident resolution
- Escalate unresolved incidents
- Identify problems and errors
- Investigate problems
- Investigate root causes
- Maintain configuration items
- Maintain support processes
- Monitor service levels
- Perform maintenance tasks
- Prioritize and diagnose incidents
- Provide technical advice
- Resolve technical incidents
- Track and log configuration data
- Update knowledge articles
- Update systems and portals
Perks/Benefits
Skills/Tech-stack
Communication skills | Configuration Management | Customer Service | Incident Management | Network Protocols | Network Troubleshooting | Problem Solving | Remote technical support | Technical Support | Technical documentation | Vendor technologies
Education
N/A
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