Security Awareness

Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth. 

Security Awareness Analyst 

Remote 

Full-Time Position 

Are you ready to make an impact? 

ABOUT KASEYA: 

Kaseya is the leading provider of complete IT Infrastructure and Security Management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. 

 

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com, and for more information on Kaseya’s culture, please click here: Kaseya Culture. 

 

Kaseya closed on the acquisition of Datto, Inc., on June 23, 2022. Learn more about the acquisition, here. 

Kaseya closed on the acquisition of ConnectBooster on October 5, 2022. Learn more about the acquisition, here. 

 

WHAT YOU’LL DO:  

As a cutting-edge technology company, we are searching for a talented Security Awareness Analyst 

 to join our exceptional GRC team. Kaseya is a leader in delivering groundbreaking solutions that empower businesses to thrive in the digital age.   In this position, you will be responsible for planning, coordinating, and executing Security Awareness initiatives that improve Kaseya’s security posture. This position is vital for enhancing Security Awareness policies & activities. You will be responsible for designing, implementing, reporting and maintaining robust Security Awareness controls. 

WHAT WE ARE LOOKING FOR:  

The ideal candidate will work on a wide variety of interesting technical problems, operate at scale in an environment with over an exabyte of data and operate with both autonomy and empowerment from senior leadership. 

Prior experience as a security focused Security Awareness leader is required, the candidate must have experience and demonstrate capability in this domain. This person must have effective written and oral communication skills as well as project management skills. 

THE SCHEDULE:  
This position is 100% remote.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop Security Awareness policies and procedures, coupled with the recommendation, implementation, and enforcement of relevant information security frameworks and standards. 

• Lead executing and maintaining a comprehensive Security Awareness framework. 

• Lead Security Awareness strategy projects and develop and manage those practices. 

• Collaborate with cross-functional teams to assess risk, plan for, and test Security Awareness.  

• Lead the development and production of large enterprise exercises and other business continuity framework cycles. 

• Leads all aspects of building the Cybersecurity Awareness and Training program including strategic program and project planning and execution; developing business cases for new resource and budget needs; and creating new approaches to operationalizing delivery. 

• Leads the development and delivery of educational security content (e.g., print/digital signage, newsletters, website, virtual/in-person training, etc.) across multiple platforms that is engaging, relevant, and ensures security best practices and adherence to policies to reduce cybersecurity risks. 

• Develops annual, ad hoc, and role-based training plans, and e-learning for employees and contractors. 

• Manages the third-party security awareness and phishing platform, including simulated phishing exercises, and other email-based tools that enhance email security. 

• Collaborates with corporate and market communications teams, corporate executives, compliance, and other subject matter experts to create content and execute awareness campaigns. 

• Tracks key training, awareness outreach, and phishing metrics to measure program impact. 

• Ensures the Security Awareness and Training program meets all industry regulations, standards, and compliance requirements (e.g., SOC2, NIST, ISO, SOX, etc.) and company guidelines. 

• Maintain, develop and track Security Awareness policy, standard and procedures documentation. 

• Project Manager Security Awareness team initiatives, ensuring on time delivery.  

• Lead and collaborate with various geographically spread, cross-functional teams including IT, Product, Engineering, Architecture teams, Sales, Marketing, Finance and Legal. 

• Perform other security-related duties as assigned. 

• Limited off-hours support may be required. 
• Limited travel may be required. 

GENERAL QUALIFICATIONS AND EXPERIENCE 

• Excellent leadership and project management skills, with the ability to inspire and motivate teams. 

• Expert knowledge of technology, Security Awareness and experience in working and collaborating with cross functional teams leading Security Awareness programs. 

• Extensive relevant industry experience in Security Awareness, Information Technology, Cyber Security, Technology Risk, or GRC. 

• In-depth knowledge of standard cyber controls frameworks, including CIS Top18, NIST Cyber Security Framework, NIST 800.53-5, NIST 800.171 and CMMC. 

• Strong verbal and written communication skills, with the ability to communicate with peers and executive leadership. 

• Knowledge and experience of key legal and regulatory compliance, e.g. PCI, SOC2, FedRAMP, GDPR, CCPA. 

• Experience managing a Security Awareness program and improving Security Awareness processes.  

• Self-starter and ability to perform independently and synthesize information from disparate sources. 

• Proven experience in navigating complex organizations and effective relationship management. 

• Familiarity with On-prem, Cloud, and Hybrid Cloud environments. 

• Ability to track, manage, and resolve Security Awareness issues and requests using a ticket system. 

• Understanding of Request, Incident, and Change Management practices. 

• Possess at least one recognized security certification, which demonstrates advanced expertise in designing, implementing, and managing premier cybersecurity programs. 

• Strong understanding of Security Awareness principles, practices, and tools, with the ability to develop and implement effective Security Awareness procedures and corrective measures. 
• Proficient in assessing, prioritizing, and addressing Security Awareness issues, including handling escalations and providing security consultation across business units. 

WHAT YOU’LL BRING: 

• Prior experience as a Security Awareness Analyst or similar role. 

• Ability to effectively lead a Security Awareness program with multiple projects in an extremely fast paced environment 

• One or more certifications such as CISA, CISM, CISSP, CRISC, CIA, or CGEIT are desired. 

• Can translate complex technical topics into easy-to-understand concepts fostering understanding and collaboration between technical and business stakeholder. 

• Knowledge and experience working with, Cloud technologies/environments, AWS, Azure, GCP or other related cloud experience is required. 

• Strong written and verbal communication skills, with a passion for documentation. 

• Ability to quickly demonstrate an understanding of internal Security Awareness controls, business processes in a fast-paced environment. 

• Strong work ethic and an insatiable desire to learn. 

• Thrives in a team-based environment, leaving ego at the door. 

• Proficiency with Atlassian products: Jira and Confluence. 

• Solid organizational skills, including the ability to consistently meet project deadlines, while maintaining quality, attention to detail, and accuracy in work. 

• Develop and enforce policies, standard, procedures, methodologies, processes, and tools. 

• Identify trends in need of a larger solution, beyond the scope of the immediate problem. 

• Design and champion best practices within the organization. 
• Solve complex and challenging problems with simple, maintainable, and scalable solutions. 

YOUR REWARD: 

Join the fastest growing tech company in the world servicing over 50,000 companies globally! Earn a competitive compensation package that allows you to focus your attention on your passion in the exciting field of technology.  A benefits package including:  

• Coverage for medical, dental, vision, life and disability. 

• Paid Parking. 

• Paid Holidays. 

• Generous PTO. 

• Casual and fun work environment. 

• Education assistance. 

• A relocation subsidy may also be available. 
• 401K Fidelity. 

If this sounds like the right career to fit your personality and interests, please apply, we are looking forward to meeting you! 

IDN2

 

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.