Senior Product Analyst - Endpoint Security and Infrastructure Security

About Emirates Global Aluminium

Emirates Global Aluminium is the world’s biggest ‘premium aluminium’ producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry.  EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.

JOB PURPOSE:
To develop and deliver tangible consumer benefits through EGA's products or services. To measure, monitor, and present product-related insights, consumer, market, and competitive intelligence, to drive consumer intelligence through internal and external data sources, enhancing EGA's understanding of the product's market, competitor activities, and consumer behavior. 

KEY ACCOUNTABILITIES:
•    Develop strategies that result in tangible benefits for consumers through business products or services.
•    Effectively measure and monitor product or service performance, providing valuable insights to support informed decision-making.
•    Design and propose overall product strategies, fostering innovation and presenting marketplace outcome projections.
•    Monitor market trends, competitor activities, and pricing movements, providing recommendations for key decision-making.
•    Collaborate with other departments to enhance efficiency in effecting price changes according to market shifts.
•    Drive consumer intelligence through the development of external and internal data sources.
•    Develop or adopt research tools, sources, and methods to support and contribute to product marketing management intelligence.
•    Drive compliance with relevant legislation, regulations, and ethical standards to guarantee that the organization operates within the bounds of the law, safeguarding its reputation and fostering a culture of integrity.
•    Formulate strategies for packaging and marketing products to make them differentiated, compelling, and easy to sell.
•    Identify and manage the ongoing rationalization of the business's product offerings, to make sure that the product portfolio aligns seamlessly with business objectives, promoting efficiency and maximizing value.
•    Support product teams with quantitative data for informed decision-making and product direction.
•    Create and monitor metrics to evaluate product direction and user satisfaction.
•    Undertake exploratory data analysis, importing, cleaning, and analyzing data to gain valuable insights.
•    Conduct financial modeling on products, services, and target markets to understand relations between the product and the target market.
•    Produce reports and recommendations for informed decision-making on new and existing products.
•    Supervise third-party compliance, making sure of a thorough understanding of business processes and policies. Oversee adherence to standards and fostering familiarity with established procedures, to contribute to a robust and ethical business environment.
•    Analyze market data to develop effective marketing strategies and enhance product reception in the market.
•    Collect data via customer polls and market research to make recommendations about products, marketing plans, and launch strategies

AUTHORITY/ DECISION MAKING:
Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.
Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.

 QUALIFICATIONS & SKILLS:

Minimum Qualifications:
•    Bachelor’s Degree in Computer Science, Engineering, or Information Technology from a reputable university. (Master’s Degree preferred)

Minimum Experience:
•    7+ years of experience in a similar role 

Job-Specific Skills (Generic / Technical):
•    Excellent knowledge in Information Technology and Product Knowledge
•    Advanced customer service orientation
•    Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time
•    Strong conflict management, facilitation, and resolution skills
•    Excellent use of the English (must) and Arabic language (preferred)
•    Excellent relationship building skills
•    Extensive skill handling personnel from a multi-cultural work environment
•    Excellent verbal and written communication and presentation skills
•    Ability to scan the external environment and to understand the impact on the business
•    Excellent decision-making and problem-solving skills
•    Good understanding of UAE and EGA culture and working environment.