Incident Responder

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

The Incident Responder will be responsible for detecting, analysing, and responding to cybersecurity incidents to protect South East Water’s assets and data. An important member of the Security Operations team, this role will work closely with the Security team and the broader business to investigate security threats, mitigate risks and improve incident response capabilities.

Day-to-day responsibilities will include, but are not limited to the following:

• Monitoring security alerts and events from SOC, SIEM, EDR, and other security tools.
• Performing triage, analysis, and investigation of security incidents and leading incident response efforts, including containment, eradication, and recovery.
• Conducting forensic analysis of compromised systems to identify root causes and attack vectors.
• Developing and refining playbooks and standard operating procedures (SOPs) for incident response.
• Collaborating with threat intelligence teams to track emerging threats and attack patterns and working with the information and operational technology teams to implement related security and risk controls.
• Providing recommendations for security improvements based on post-incident analysis.

Who are you?

Applicants will ideally possess a Bachelor's degree in Cybersecurity, Computer Science, or other related field and have at least five years’ demonstrated work experience in incident response, SOC operations or digital forensics.  Certifications such as GCIH, GCFA, CISSP, CEH, or OSCP would put your application at an advantage.

Along with the above, you’ll also require the following key skills, knowledge and experience to be a serious contender for the role:

• Strong knowledge of cybersecurity threats, attack techniques (MITRE ATT&CK), and incident response methodologies.
• Experience working with security tools such as SIEM (Sentinel, Splunk, etc.), EDR (CrowdStrike, Microsoft Defender, etc.), and forensic analysis tools.
• Familiarity with network security concepts, log analysis, and malware analysis techniques.
• Ability to swiftly assess security incidents and provide effective response strategies.
• Strong analytical and problem-solving skills and excellent communication skills for technical and non-technical audiences.
• Hands-on experience with scripting (Python, PowerShell, Bash) for automation and an understanding of cloud security incident response (AWS, Azure).
• Experience with threat hunting and proactive security monitoring.

Candidates should also be able to obtain security clearance as needed.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community.  

This role is remunerated at a Level 4, which is between $101,563 and $114,918 + super and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Tuesday 1 April 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.