Lead Product Manager - Technical (Product Management / Cloud / SDLC / cyber security / CI/CD, Databases)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager - Technical (Product Management / Cloud / SDLC / cyber security / CI/CD, Databases)

Who is Mastercard?


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.


Technology at Mastercard


What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. 
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.


About the role

This position is a member of the STRM - Security Threat and Response Management

We are looking for seasoned Product Management professionals to join our team and help us build towards the future. Product Management-Technical (PM-T) are technical roles and work closely with Technical Program Managers, Software Design Engineers, User Experience, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for platform building blocks they own. Our PM-Ts use the Working Backwards process, which is all about is fleshing out the concept and achieving clarity of thought about what will ultimately be built. PM-Ts decompose the requirements into user stories, prioritizing the backlog, and defining the acceptance criteria. PM-Ts are in it for the long term, looking beyond the current project to become experts in their domain. They feed engineering a well groomed and backlog of user stories. They encourage re-use of their building blocks, continuously innovating on behalf of internal and external customers. As new capabilities are required, they will define its place in the platform ecosystem and write / prioritize the user stories to build the new block. When commercialization opportunities are identified for their building blocks, they will tie up ideas to the product development teams for further development.


• Like to dive deep into the operational characteristics of the product
• Demonstrated ability to operate with complete independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale
• Proven track record of data driven decision making and applying continuous improvement methodologies across your team
• Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions
• Experience in agile delivery methodologies (scrum, Kanban, etc.)
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Ensures features and associated documentation are clear and easily consumable by other engineering teams.
• Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team.



All about you

• Good oral and written communicator. Explains concepts accurately and well across a range of technical and business domains. Very high level of precision in technical and design discussions.
• Conveys and communicates ideas in a way that significantly enhances understanding, collaboration, and engagement. Communicates very well across seniority levels, roles, and geographies.
• Highly effective debugging complex issues and relentless in discovering root causes of bugs that span multiple services and product modules.
• Mentors junior members to a high level of productivity and independence. Teaches technical and domain knowledge, and best practices. Encourages others to take on additional opportunities and challenges.
• Manage builds and artifacts delivery/release using standard tools. Ability to understand/automate software upgrades, patches, and releases via CI/CD pipelines. Familiarity with application/system metrics collection, observability, and monitoring.
• Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems.
• High-energy, detailed-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
• Strong interpersonal, relationship-building with a solid track record for developing internal and external systems
. Expertise in cyber security, third party software management is huge plus along with expertise in CI/CD, databases, microservices APIs, and distributed systems.



Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.