Tier 3 Subject Matter Expert (SME)

Minimum Clearance Required

Responsibilities

I2X Technologies is a reputable technology services company to the Federal Government.  Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country.  We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states.  Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

I2X Technologies is seeking a Tier 3 Subject Matter Expert to support ongoing activities for a customer in Fort Meade, Maryland. This position will be on-site and will require an active Top Secret Clearance. 

• Provide system and network optimization design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.

• Resolve escalated network and security support issues (Tier 3).

• Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.

• Lead development of network documentation, diagrams, and standard operating procedures. This includes creating and maintaining Engineering Implementation Plans (EIPs).

• Support Continuous Service Improvements (CSI).

• Active participation in Root Cause Analysis for Problem Management activities.

• Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.

• Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.

• Monitoring, capacity planning, backup, and recovery of network equipment

• Keep up with technology trends.  Evaluate and recommend new technologies, tactics, and tools to improve service delivery.

• Mentor and coach junior engineers, including providing training and support as required.

• Provide testing support for the setup, installation, and transition to operations of service infrastructure devices, NMS and tools.

• Support administration, patching, configuration, and sustainment activities

• Function as the primary COOP capability support engineer.

• Review ACAS scanning and findings reports. Provide engineering support to the program ISSM/ISSO to mitigate findings.

• Support lifecycle sustainment and refresh activities.

• Utilize the designated ticketing system to document resolution and develop knowledge management artifacts.

• Consult and collaborate with OEM resident and TAC engineering support provided by the government to ensure program operational and engineering needs are supported.

Qualifications

• Bachelor’s degree and 12-15 years of prior relevant experience or Masters with 10-13 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.

• Active DoD clearance at the Top-Secret level with SCI eligibility

• Security+ Certification or other DOD 8570 IAT Lvl II Certification

Desired Experience and Skills

• Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.

• 10+ years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.

• Strong understanding and in-depth knowledge of IP network/subnet addressing.

• Experienced and adept at developing and maintaining technical documents, analyses, and reports.

• Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.

• Ability to travel up to 10% including OCONUS potential travel.

• Experience with Juniper route, switch and security appliances. (MX, EX, SRX)

• Experience with Session Initiation Protocol (SIP) implementation and design concepts.

• Experience with Ribbon Session Border Controllers (SBC)

• Experience with SolarWinds configuration and maintenance.

• Experience with Splunk

• Experience with change, configuration and performance management NetOps concepts.

• IAT Level III Certification (i.e. CISSP or equivalent).

Essential Requirements:

US Citizenship is required.

Active Top Secret Clearance is required.

I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected Veteran status, or disability status.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.