Senior Cyber Crime Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow, and invest for today and for their future.

We stand by our clients each and every day giving them the power to realize their personal financial goals and help make their financial lives better.

In Global Information Security Cyber Crime Defense, we implement preventative cyber crime solutions to protect our customers, clients and our brand against cyber crime and emerging threats.

We also coordinate capabilities to empower clients and customers with tools to protect themselves against cyber crime.

Position Summary:

We’re looking for the next generation of Senior Cyber Crime Specialists – those with a passion for growing a long-term career, building relationships, and working with a team of information security professionals in the United States and EMEA.

The Senior Cyber Crime Specialist role is meant for those looking to make a real impact and build a career in information security.

The role is ideal for those who have a passion to work with industry leaders to protect our brand and the customer/client experience by proactively detecting, disrupting, and mitigating cyber crime.

From day one, you’ll receive training including hands-on practice, personalized coaching, and dedicated support throughout your on-boarding experience.

With demonstrated success, you’ll have the opportunity to advance into roles within Cyber Crime Defense or other roles with Global Information Security – with unlimited opportunity to grow throughout the company.

You will be supported with dedicated programs, tools, and resources throughout your career journey.

We’ll help you:

·        Build a successful career at Bank of America through world-class training and on-boarding programs that set you up for success

·        Grow in your current role through one-on-one coaching from managers who are invested in your success and training programs that help you excel, build new skills, or take on additional responsibility

·        Continuously learn and advance your career goals through intentional career paths to the next best role

·        Use resources and innovative technologies to optimize the client experience

·        Expand your business knowledge and network by partnering with experts in Global Information Security, Global Technology, and other lines of business

·        Become an expert in cyber crime prevention

As a Senior Cyber Crime Specialist, you can look forward to

• Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes

• Resources and dedicated support to help you reach your full potential throughout your career

• A benefits program designed to meet the diverse needs of our employees at every stage of their life and help them plan for tomorrow

• Progressive workplace practices and initiatives that promote inclusion

We’re a culture that

• Believes in responsible growth and has a proven dedication to supporting the communities we serve.

• Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience.

• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world.

Key Responsibilities:

The role will be that of an individual contributor responsible for overseeing the governance of the Customer Account Security Standard of the Cyber Crime Support Services program. You will work with partners and pursue industry knowledge to identify emerging trends for customer user account management technologies and practices to enable into Bank of America’s customer identity and account management practices. 

You will be responsible for ensuring control monitoring adherence practices with Front-Line Units and technology managers are functioning effectively. You will help develop controls and routines that provided program stakeholders with reporting to understand the Banks compliance to the Customer Account Security Standard and ensure that program’s observations are shared with appropriate teams for risk reduction and remediation as appropriate. You will also work to improve and evolve the program’s processes at both a tactical and strategic level.

Responsibilities will also include:

• Drive overall program success for the Customer Account Security Standard, and drive adherence to the requirements

• Become a strategic partner between the broader Cyber Crime Defense teams and lines of businesses/front line units, influencing various groups and stakeholders across the enterprise to obtain participation and buy-in

• Coach and guide cross-organizational stakeholders to identify threats, prioritize assessments, execute assessments, and facilitate hand off of assessment observations

• Demonstrate effective Executive Stakeholder management and communications, delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

• Build trusted relationships with key cross-functional business partners including enterprise fraud, customer facing business units, process owners, control owners, and risk managers

• Highly organized and motivated self-starter who can deliver results with minimal direction

• Management of governance routines

• Making risk-based decisions to enable the success of the team’s mission and goals.

Required Qualifications:

·        10+ years of relevant experience, preferably an information security background

·        Significant experience building and improving new programs and overseeing process/program execution

·        Ability to discern underlying information security risks and emerging threats

·        Ability to prioritize keep abreast with changes in the Cybersecurity Identity and Access Management field.

·        Process oriented with keen attention to detail

·        Effective verbal and written communication skills – must be able to explain threats, risks, and observations to non-experts and aid risk reconciliation efforts

·        Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

·        Able to identify and create needed processes and functions to further mature the organization

·        Strong leadership skills and qualities which enable you to work with peers and various levels of management both within and outside of the organization

·        Proven program developer and BAU driver able to operate with minimal oversight and direction

·        Highly organized and able to plan and direct routines to achieve business outcomes

·        Excel at adapting to changing business needs with ability to balance multiple competing priorities in an extremely dynamic environment

·        Adept at building deep relationships with teammates/key partners

·        Comfortable operating in the “grey” when necessary, but always working to improve clarity

·        Strong problem solver with ability to take ownership of tasks, make decisions and drive through challenges

·        Working knowledge of different information security assessment program types

Desired Qualifications:

·        Background in information security, assessment management, project management, technology, compliance, or audit

·        CISSP or other information security certifications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CO - Denver - 1144 15th St - Denver Gis (CO9926)

Pay and benefits information

Pay range

$152,500.00 - $197,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.