Senior Customer Solutions Architect- Cybersecurity

Description

Are you ready to help our customers take their Cybersecurity to the next level? 

Our team and what we’ll accomplish together 

As a Cybersecurity Senior CSA, you'll play an essential role in supporting our clients and sales teams to perform needs assessment, product demonstration, opportunity qualification, solution design and proposal development. You will perform consultative selling, conveying technical concepts effectively to senior management, business decision-makers and project stakeholders. You are self-motivated, proactive, and enjoy working in cross-functional teams. You will also be responsible for knowledge transition to post-sales implementation and project management teams to ensure the successful delivery of projects. 

What you’ll do in this role

• Help attain regional sales growth and margin targets 
• Represent the TELUS Cybersecurity Solutions portfolio including managed security services, advisory and technical professional services 
• Consult with clients to identify business requirements and qualify opportunities 
• Develop technical recommendations, solutions, statements of work and proposals to meet customer requirements 
• Participate in continuous improvement to evolve tools, processes, and service enhancement

Qualifications

• Cybersecurity knowledge across controls and concepts such as NGFW, SASE, MDR/XDR, SIEM, SASE, Zero Trust, Cloud Security
• Ability to uncover and understand business requirements through a consultative process and associate technical solutions with business risk and outcomes 
• Effectively develop and present technical recommendations 
• Excellent communication, technical writing and presentation skills 
• Minimum 5 years sales engineering or equivalent experience in IT or cybersecurity, including contributions to solution and proposal development 

Qualities

• Self-motivated and accountable 
• Navigates ambiguity, clearly communicates risks, anticipates issues, seeks clarification and sets clear expectations with stakeholders 
• Committed to continuous improvement to develop and evolve security knowledge and capabilities 

Great-to-haves

• Bilingual: English and French -  Strong asset
• Familiarity with GRC and Incident response
• Industry certifications, such as ISACA CISA/CISM/CRISC, ISC2 CISSP/CCSP, SANS/GIAC, CSA CCSK