Manager, Product Development, Payment Threat Intelligence

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development, Payment Threat Intelligence

Overview:
Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.
About the Role:
Mastercard is using global threat intelligence to secure today’s digital economy – in the payment’s ecosystem and beyond. The Product Manager will develop and manage new payment threat intelligence solutions that support the Card & Payment Ecosystem Security product function. The role is responsible for developing threat intelligence deliverables derived from business needs, market opportunities, and cyber-enabled fraud trends to protect payment processing.
Role & Responsibilities:
• Drive the end-to-end product lifecycle from concept to market, ensuring effective product launch.
• Manage the process of collecting and analyzing customer feedback related to payment card fraud.
• Develop and build comprehensive business cases that address the latest threats impacting payments.
• Collaborate closely with cross-functional teams including Product Development, Commercialization, Legal, and Account Managers to ensure the product’s success and alignment with customer needs.
• Stay up to date with the evolving landscape of cyber-enabled fraud, scams, and payment security.
• Lead efforts in understanding and integrating expertise in transaction datasets into product strategy.
• Present findings, updates, and strategies to internal stakeholders and external audiences with varying levels of experience, tailoring content for each group.
• Ensure effective communication and coordination between teams to meet deadlines and achieve business objectives.
All About You:
• Strong expertise in payment card fraud, including deep understanding of the fraud and scam landscape.
• Proven ability to lead and manage product development, from initial concept through to market launch, driving innovation and product success.
• Comfortable presenting complex topics to diverse audiences.
• Strong leadership and communication skills, with the ability to influence cross-functional teams.
• Detail-oriented and capable of managing multiple tasks simultaneously in a fast-paced environment.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, and analyses.
• Experience working with fraud-related data including authentication, authorization, clearing, and chargeback data.
• Ability to multitask, prioritize, and deliver results while ensuring high-quality outcomes.
• A fraud and/or cybersecurity certification is preferred.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

New York City, New York: $143,000 - $228,000 USD