DC Security Specialist

At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

For our data centers in the Western Cape, we are looking for a Data Center Security Specialist (DSS) to coordinate our day by day security operation. Our ideal candidate is detail-oriented, innovative and professional. S/he has experience in delighting customers, teamwork, and continuous improvement. The DSS will be responsible for coordinating physical security operations, for reviewing, evaluating and prioritizing requests and tickets and for guiding and influencing the Contract Guard Force and other stakeholders, ensuring also local implementation of the cluster strategies into the security operations. S/he will cooperate with Data Center Managers to devise security strategies and to improve the overall operational security within our Data Centers. This position is to be 80% operational and 20% tactical. S/he will report to the Cluster Security Manager.

Key job responsibilities
• Coordinate day-to-day activities and site security operations
• Coordinate with Operations and Safety managers for facility operations
• Provide guidance and leadership to contract security provider personnel.
• Evaluate the contract security provider performance and service delivery and request corrective actions from vendors as needed
• Foster working relationships to educate data center stakeholders on false alarm reductions
• Extract metrics and observe improvements by looking at and analyzing data
• Verify Data Center security programs are delivered to meet defined global security standards
• Assist in all media integrity related Programs
• Assist in the training of new and existing personnel on behavioral compliance to security policies and procedures
• Handle escalations and resolve tasks delegated and/or assigned to the team
• Draft reports and prepare presentations on the status of physical security operations
• Collaborate with managers in writing and implementing security policies, processes and procedures based on regional or global security initiatives.
• Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards
• Participate in site audits, inspections and walk-through
Identifying, discussing and bringing forward issues and solutions to senior team members

A day in the life
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

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EEO/Accommodations
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. You may also reach them directly by visiting https://www.amazon.jobs/en/disability/us.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

• 1+ year of experience working in a standards-based security and safety professional work environment
• Possess excellent verbal and written communication skills and ability to read, write and speak fluently English
• Must be able to travel between local sites as needed and Valid driver's license :This position requires driving a personal vehicle between company locations regularly.

Preferred Qualifications

1+ year working in an operations, physical security or equivalent environment
• 2+ years collecting, analyzing, and utilizing data
• Basic knowledge of physical security systems and their operation, including access control, intrusion detection and video surveillance
• Experience with workflow ticketing • Ability to deal with technically challenging situations and ask for guidance when required
• Demonstrates emotional intelligence to use mistakes and errors as learning opportunities
• Ability to deal with ambiguity in the absence of standard operating procedures, escalating to management as required
• Strong attention to details and problem-solving skills;
• Ability to maintain composure under pressure • 1+ years of demonstrated leadership skills
•1+ years of incident response & management experience
• 3+ years working with Microsoft Office tools
• Meets/exceeds Amazon’s leadership principles requirements for this role • Meets/exceeds Amazon’s functional/technical depth and complexity




Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.