Technical Lead,Professional Services, (Support )

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
At Saviynt, we are redefining the future of identity security. As a leading provider of intelligent, cloud-first Identity Security solutions, we empower organizations to protect their most critical assets. Our innovative platform leverages advanced AI and machine learning to deliver unparalleled insights and automation, ensuring our clients stay ahead in a rapidly evolving digital landscape.Join our dynamic and forward-thinking team and be part of a company that values innovation, collaboration, and excellence. At Saviynt, your skills and passion will contribute to creating secure, seamless, and compliant environments for some of the world’s largest and most complex organizations.If you're ready to make a significant impact and help shape the future of identity security, Saviynt is the place for you!Position Overview:  We are seeking a motivated and experienced Technical Lead to join our Expert Services team. In this role, you will work closely with our customers to implement and optimize Saviynt's solutions, ensuring they achieve the highest level of security, compliance, and operational efficiency.

WHAT YOU WILL BE DOING

• Lead Implementation: Lead end-to-end technical implementation and ensure on-time delivery of Saviynt’s solutions, including requirements, design, configuration, testing, and deployment, ensuring quick time to value for our customers.
• Lead Client Engagement: Lead technical discussions and manage communication with customers/partners during implementation projects, ensuring clear communication and high levels of customer satisfaction through a customer-first approach.
• Build Innovative Solutions: Collaborate with customers/partners to understand their emerging challenges and build innovative solutions to cater to their complex requirements and ever-changing threat landscape. Achieve efficiencies through reusability and innovation in solution implementation
• Best Practices: Advise clients on best practices for identity governance and access management, leveraging your expertise to enhance their security posture.
• Technical Expertise: Be the SME (Subject Matter Expert) for Saviynt product. Demonstrate and maintain expertise of general technologies and security principles. Stay up-to-date with industry trends and advancements.
• Collaboration: Lead discussions with internal teams, including Operations, Product Management and Engineering, to ensure seamless on-time delivery of services and solutions.
• Problem Solving: Guide team members on timely resolution of issues, ensuring a smooth and efficient execution of the solution implementation
• Contribution: Contribute back to the Saviynt Community by answering questions on community forums, help building accelerators, publishing knowledge articles etc.

WHAT YOU BRING

• Bachelor’s degree or an equivalent in Computer Science, Information Technology, or a related field.
• 7+ years of proven hands-on experience in implementing and leading (design, development, testing and deployment) any leading IGA products in the market.
• Strong understanding of identity governance and administration principles.
• Excellent communication and interpersonal skills.
• Ability to lead implementation and manage multiple projects simultaneously.
• Strong problem-solving skills, troubleshooting skills and attention to detail.
• Strong knowledge/experience of SQL and be able to write complex SQL queries
• Strong knowledge / experience with Java/J2EE, Web services (REST & SOAP), Network fundamentals, Cryptography & Certificates fundamentals, Unix/Linux fundamentals and Shell Scripting
• Knowledge of standard Identity systems like LDAP & Active Directories and protocols like SAML, OAuth, SCIM etc
• Knowledge of integrating with widely used enterprise/cloud platforms like SAP, ERP, Workday, ServiceNow etc
• Experience with cloud platforms and technologies like AWS and Azure is a plus.
• 
  

Why Saviynt?

• Innovative Environment: Be part of a team that’s at the forefront of identity security technology.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work with a talented and energetic team in a supportive and dynamic environment.
• Impactful Work: Contribute to solutions that protect some of the world’s largest and most complex organizations.

If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.