Comcast Cyber Security: Product Manager 1, Cyber Security Software Engineering

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As Product Owner for CSSE, you will manage the strategic direction of our in-house-developed security products. You will help the development teams understand the needs of our stakeholders and guide them in delivering security solutions related to authentication, authorization, MFA, and certificate management. The products are used internally by Comcast and our video and ISP partners and externally by our customers.

The Product Owner will work closely with stakeholders, security architects, and DevSecOps to gather and prioritize product requirements. They will maintain a product backlog of clearly articulated user stories, acceptance criteria, and feature specifications. The ability to balance external requests, tech debt, and DevOps capacity is critical.

The ideal candidate will have a product mindset, lead with empathy to help organize the team, maintain a focus on details, and be comfortable negotiating priority and capacity with stakeholders and development teams.

Job Description

Must Have Skills:

• Prior Comcast experience preferred

• Ability to define an communicate a product vision.

• Maintain and Prioritize a product backlog in Jira

• Negotiation requirements and manage expectations.

• Use data and feedback to drive decisions.

• Understanding of Oauth, MFA, PKI, or relate cybersecurity technology.

Core Responsibilities

• Defining and communicating security product vision

• Communicate this vision to stakeholders, development teams, and other relevant parties

• Maximize the value of the product for customers, users, and the company

• Define acceptance criteria for features, communicate the requirements to the development teams, and ensure they meet quality standards

• Create and maintain a prioritized list of features, user stories, and requirements

• Ensure the backlog is well-understood and are organized and prioritized for upcoming sprints

• Work closely with developers, QA, DevSecOps, and other team members

• Attend and participate in Scrum events, such as sprint planning and retrospectives

• Act as the primary point of contact for stakeholders and partners

• Gather and prioritize customer needs and feedback

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be active in the Net Promoter System, a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors, and our communities.

Our Team:

We’re a supportive, collaborative team that believes in mentoring and supporting all our colleagues. We’ve adopted lightweight, agile processes that we apply to improve the way we all work together.

• We have a bias for action and outcomes

• We are agile and seek continuous improvement

• We take our work seriously but don't take ourselves too seriously

• We are passionate about winning together

• We treat customers as partners rather than as tickets to be closed

• We value delivering usable solutions now and iterative refinement over holding out for a perfect solution later

Disclaimer:

• This information has been designed to indicate the general nature and level of work employees perform in this role. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Skills

Prioritization, Product Backlog Management, Product Ownership

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.