IT Manager

Description

Are you an experienced IT professional with a passion for leadership and innovation? Sprague Pest Solutions is looking for a dynamic Information Systems (IT) Manager to oversee our IT department's day-to-day operations. In this role, you'll lead a talented team, manage critical IT projects, and ensure the reliability and security of our IT infrastructure. With a competitive salary and incentives, this is an excellent opportunity to contribute to strategic decisions and drive initiatives that enhance productivity and reduce business continuity risks. If you're ready to join a dynamic team dedicated to excellence, innovation, and delivering uncompromising service, then apply now!

What you’ll do:

• Leadership & Management: Lead and develop the IT team, fostering a collaborative environment with internal and external stakeholders
• Project Management: Oversee IT projects, ensuring timely completion within scope and budget.
• System Administration & Security: Maintain IT infrastructure, ensuring reliability, performance, and security through regular audits and risk assessments.
• Budget and Vendor Management: Develop and manage the IT budget, collaborate with vendors, and negotiate contracts for quality IT services.
• Process Documentation & Improvement: Maintain accurate documentation of IT systems and processes, continuously identifying opportunities for improvement to enhance efficiency and effectiveness.

What we do at Sprague:

Pests pose a serious threat to public health and our world’s food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague’s highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

What you’ll get working here:

Salary:  $125,000-155,000 annually to start (depending on qualifications), plus annual performance incentives

• Pride      in your work and the Sprague mission
• A      supportive team environment based on family values
• Unlimited      growth opportunities, with continuing education and leadership training

Benefits:

· Health, Vision, Dental Insurance within 30 days of hire

· 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%

· Paid time off: Personal time available day 1, holiday and vacation time after 90 days

Childcare assistance and college savings plan 

Requirements

What you bring to this role:

Must haves for this job:

• Education:  Bachelor's degree in IT, Computer Science, or related field.
• Experience: 7+ years in IT management, with strong project management and system administration background.
• Leadership: 5+ years of people management experience, with strong leadership and team management skills.
• Technical Skills: Proficiency in network management, server administration, IT security  protocols, cloud computing, virtualization technologies, data warehouse, business intelligence platforms, and Microsoft Office Suite.
• Project Management: Proven experience in planning, executing, and monitoring IT projects.
• Communication: Excellent verbal and written communication skills for conveying technical information to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills for troubleshooting complex IT issues.
• Background Screening:  Ability to pass identity verification, education verification, criminal history checks, motor vehicle record (MVR) checks, and drug screening, in compliance with local laws.
• Attention to detail and high standards of work quality
• Hunger for knowledge and professional development
• Competitive approach to both individual and team performance

Nice to haves for this job:

• Preferred Certifications: ITIL, CompTIA A+, Network+, Azure cloud certification

All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Detailed Job Description:

Position Title: Information Systems (IT) Manager

Department: Information Systems (IT)

Reports to: Reports to Director of ITFLSA 

Status: Exempt  Exemption: Administrative  

EEOC Class: First/Mid-Level Officials and Managers

Salary: $100,000 - $135,000 annual, plus incentives ($125,000 - $155,000)

Position Summary:

The primary responsibility of the IT Manager is to oversee the day-to-day operations of the IT department, ensuring the effective and efficient delivery of IT services and solutions. The IT Manager leads and manages the IT team, providing guidance, support, and development opportunities. Additionally, the IT Manager maintains the organization's IT infrastructure, ensuring accurate documentation of IT systems and processes, effective execution of IT projects, and successful implementation of security protocols. As a key member of the IT department, the IT Manager supports the achievement of organizational goals by contributing to strategic decisions and spearheading initiatives that enhance productivity and reduce business continuity risks.

Essential Functions:    

Leadership and Management:

• Lead and manage members of the IT team, providing guidance, support, and development opportunities.
• Foster a collaborative and productive work environment.
• Conduct performance evaluations and implement training programs.

Project Management:

• Plan, execute, and oversee IT projects, ensuring they are completed on time, within scope, and within budget.
• Collaborate with the review committee to prioritize requests based on organizational needs.
• Monitor project progress and adjust plans as necessary.

System Administration:

• Assist the systems administration team in managing and maintaining the organization's IT infrastructure, including servers, networks, and software applications.
• Ensure system reliability, performance, and security.

Security:

• Implement and maintain security protocols in accordance with Sprague’s policies to protect the organization's data and IT assets.
• Conduct regular security audits and risk assessments.

Budget Management:

• Help develop and manage the IT budget, ensuring cost-effective solutions and resource allocation.
• Monitor expenditures and identify opportunities for cost savings.
• Vendor Management:
• Collaborate with external vendors and service providers to ensure quality and timely delivery of IT services.
• Negotiate contracts and manage vendor relationships.
• Strategic Planning:
• Assist the IT team in developing and implementing IT strategies that align with the organization's goals.
• Identify emerging technologies and assess their potential impact on the organization.
• Documentation:
• Work with the IT team to maintain accurate and up-to-date documentation of IT systems, processes, and procedures.
• Ensure documentation is accessible and comprehensible to relevant stakeholders.
• Other duties as assigned.

Job Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Minimum of 7 years of experience in IT management, with a strong background in project management and system administration.
• Leadership: 5+ years of people management experience. Strong leadership and team management skills with the ability to motivate and develop staff.
• Technical Skills: 
• Proficiency in network management, server administration, and IT security protocols.
• Experience with cloud computing and virtualization technologies.
• Familiarity with data warehouse and business intelligence platforms
• Knowledge of cybersecurity best practices and protocols.
• Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment. 
• Project Management: Proven experience in managing IT projects, including planning, execution, and monitoring.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex IT issues.
• Ability to pass background screening requirements, including identity verification, education verification, criminal history checks, motor vehicle record (MVR) checks, and drug screening, in compliance with local laws.

Preferred Qualifications:

• Certifications: ITIL, CompTIA A+, Network+, Azure cloud certifications are preferred.

Physical Requirements:   

Long periods of stationary work, working on a computer, moving between various work areas, going up and down stairs, talking on the phone, working with office/computer equipment, and sitting at desk or table while listening, talking and taking notes. 

Disclaimer:

W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

Equal Employment Opportunity:

Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.