Service Manager, Threat Detection & Response

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As the Service Manager, Threat Detection & Response, you will elevate CIBC’s intelligence-driven security monitoring and response capabilities. You will centralize enhancements in a backlog format and develop roadmaps to inform and drive business-led initiatives that reduce and mitigate cyber risks for our bank. You will ensure that feedback from internal clients is collected, prioritized, and delivered using industry-proven security best practices. Your technical expertise and business knowledge will be instrumental in defining the future iterations of our Threat Detection & Response program.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How you’ll succeed

• Threat Detection and Response for the Enterprise – Provide strategic thought leadership, building, maintaining and delivering on our bank’s cyber security data framework, vision and roadmap. This includes leveraging CIBC proprietary and industry best-practices and standards. Execute and deliver initiatives with agility and quality

• Teamwork and Relationship building – Build and maintain relationships with internal stakeholders, including Internal Audit, Risk Management, Control Testers, Legal and external regulatory departments. The role requires frequent managerial interaction with architecture, engineering, security operations, risk management, auditors, external consultants and executives.

• Strategy - Gain and nurture executive support for Threat Detection & Response initiatives through the creation of business cases, appraising senior and executive management and participating in strategy and roadmap development.

• Leadership - Provide overall leadership for the management of cyber security data and provide reporting of insights to the executive team.

• Service Delivery and  Communication– Support service health management of services, product backlogs, service rollout and continuous improvement. Effectively identify and assess cyber security data & events, manage and communicate issues. Share regular reports and key insights with the executive team.

Who you are

• You can demonstrate experience in Information Security within large enterprise, with an emphasis in one or more of the following areas: Security Operations, Security Monitoring, Security Analytics, Data Leakage Prevention, Security or Technology Service Management.

• You maintain an industry recognized certification such as GMLE, GSEC, GCIH, GCIA, CISSP, CCSP, or any equivalent professional certifications.

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You're digitally savvy, actively seeking out innovative solutions and embracing evolving technologies. You easily adapt to new tools and trends, enjoying the experimentation with technology to identify new possibilities and push boundaries.

• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communication, Risk Management, Security Analytics, Security Monitoring, Security Operations