Compliance Training Assistant

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885 locations in 95 countries.  At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services.  We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Job Purpose: A Compliance Training Assistant is the first rung on the Compliance career ladder, in which the role will include assistance to the Compliance Department’s daily operations, including monitoring tasks that ensures Viamericas’ best practices to comply with the regulations, requirements, details and guidelines set by the BSA. Advisory responsibilities are also a purpose for the job, in order to improve company’s AML Program.  

Duties and Responsabilities

• Compliance Training Assistant are in charge of reviewing all the documentation submitted as part of the training, and assign a score to the person that took the training.
• Organize the documentation and send it to the Department Applications, along with the score of the person(s) that took the training. The documentation must be part of the folder created with the rest of the Applications documents.
• Generate the proper certifies of participation in the training
• Send an electronic Fax copy to the agent, and print hard copies that will be send directly to agent’s location.
• Generate a monthly report with the information of the trainings performed.
• Solve Compliance holds and other difficulties that occur in the daily operations, all in observance with the applicable procedures and in coordination with Compliance Officer's or his delegate(s) directives.
• Provide advice to the Compliance Operations Management Staff on transactional holds, business rules and control requirements produced in accordance with the policies and procedures set forth in the AML Program.
• Provide support in the release of transactions placed on hold, and provide support to the transactional processes and whether other actions are required.
• Serve as liaison with correspondents to replay for information/documentation requests, also aid in the coordination of satisfactory preparation and delivery of the required information.
• Generate the necessary documentation required by the agents, in order to certificate their status as Viamericas' Authorized Delegates. This includes generation of Certificates, Licenses, and Letters that do part of the package sent to the agent.
• Assist to the Chief Compliance Officer or the Compliance Operations Management staff, as needed.

Information Security Responsabilities

• Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal.  This should be done within 30 days of hire and repeated annualy
• Attend periodic Information Security training provided by Viamericas’.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Qualifications

• Bachelor’s degree or a combination of advanced learning on-the-job and work experience will suffice in lieu of a college degree.
• Friendly, outgoing personality.
• Experience and skill in use of computer software.
• Knowledge of Microsoft Office Suite of products (Word, Excel, Outlook, PowerPoint).
• Strong attention to detail, organizational, time-management and problem solving skills.
• Proactive and eager to learn.
• Strong communication, writing and documentation skills.
• Strong process adherence orientation.
• Division to resolve issues.
• Ability to handle all problems, complaints and questions in regards to compliance paperwork.
• Attention to detail and accuracy.
• Ability to multi-task and adhere to time-sensitive deadlines.

Working Conditions

• Shift work in accordance to the business and department’s needs. Regular evening and weekend work are required for the position. Full-time job.
• Day off will be assigned during the week, with exceptions on weekends.  

Come work for industry leaders! We are the fastest growing company in the industry, with best in class products.  We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.