Compliance & Operational Risk - Framework & Governance Senior Officer

Team Overview

The Technology and Cyber Compliance and Operational Risk Office (TCCORO) at Citi is the firm’s reliable second set of eyes. Our mission is to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage operational and compliance risks while promoting the implementation of actions to address root causes which may lead to unintended operational losses or regulatory breaches. TCCORO provides the specialist subject matter experts to challenge Enterprise, Infrastructure, Operations and Technology entities across the firm. We are the technology and cyber conscience of the bank. In line with the Operational Risk Management (ORM) and Independent Compliance Risk Management (ICRM) frameworks, we aim to ensure that the internal controls that are designed to mitigate technology and cyber risks are managed, mitigated, and aligned with our risk appetite.

The Framework and Governance Senior Officer is part of the Global Framework and Governance team within TCCORO which serves as TCCORO’s central function to ensure consistent and comprehensive execution and adherence of Compliance Risk Management and Operational Risk Management responsibilities. The team are responsible for ownership of TCCORO frameworks design, developing expertise in policy, procedure and processes, providing advice, support and guidance to TCCORO Leadership and execution teams on framework components.

Role Overview

The role requires engagement with a broad range of stakeholders and subject matter experts to support ongoing process enhancements in line with our operational and compliance risk management frameworks. A successful candidate will have experience in global financial services, risk management and be able to demonstrate a comprehensive understanding of second line of defence (2LOD) responsibilities, particularly Independent Assurance subject matters.

The successful candidate will serve as TCCORO’s Operational Risk Framework and Governance Lead, implementing robust governance and oversight processes and reporting to ensure effective and timely adherence to related program requirements, including Independent Assurance and   Independent Senior Operational Risk Manager (i-SORM) responsibilities.

What You will Be Doing

• Establishing internal processes and procedures to ensure TCCORO’s effective delivery of Operational Risk Management responsibilities
• Oversight and coordination of TCCORO’s Global Assurance Program, partnering with execution teams, providing ongoing governance to ensure a best in class Monitoring & Testing program
• Liaising with TCCORO’s Executive Management Team to ensure the effective delivery of the Independent Senior Operational Risk Managers mandate
• Representing TCCORO in central working groups to ensure ongoing adherence to central framework components
• Ongoing communication and training of central program/framework requirements
• Preparing communications and reports, and developing associated presentations for senior management, stakeholders, and regulatory engagements where required
• Executes ad-hoc activities for the TCCORO organization, including but not limited to: researching and drafting materials for presentations of deep dives into selected topics, coordinating deliverables related to audit/regulatory inquiries, and maintaining associated data for executive reporting
• Appropriately assesses risk when business decisions are made, demonstrating knowledge for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, and applying sound ethical judgment

What We Need From You

• Seasoned professional operating within the Banking, Finance or related consulting role
• Proven experience in risk management with the ability to demonstrate a comprehensive understanding of Compliance and Operational Risk Management Frameworks
• Strong understanding of Independent Assurance subject matters
• Demonstrated ability of establishing internal strategies, procedures and processes to adhere to risk management frameworks
• knowledge of Compliance laws, rules, regulations, risks and typologies
• Outstanding communication and influencing skills through all levels of the organisation
• Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships
• Ability to effectively communicate complex topics to a broad audience
• Strong analytical skills, including the ability to filter, prioritize and validate potentially complex material from multiple sources
• Ability to effectively prioritize complex projects and the skills to adapt quickly to new challenges and concepts, capable of navigating ambiguity and problem-solving issues in a heavily matrixed corporate environment
• Highly organized and motivated self-starter with strong attention to detail and a teamwork oriented approach
• Proficiency in MS Office applications (Excel, PowerPoint, SharePoint)
• Bachelor’s/University degree, Master’s degree preferred

What we offer

• Working in an international environment in one of the greatest financial institutions worldwide
• An enjoyable and challenging learning path, which leads to a deep understanding of Citi’s products and services
• Competitive salary and social benefits (medical care, multisport, life insurance, award-winning pension plan, holiday allowance, hybrid work model, paternity/maternity scheme, award/recognition system, very lucrative employee referral program, and other)
• Consideration for a yearly bonus
• International projects in a culturally diverse and dynamic environment as well as learning top quality organizational culture
• A supportive workplace for professionals returning to the office from childcare leave
• Abundance of internal job opportunities locally and globally

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting