We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
✅ Daily and Monthly Responsibilities:
✔️Develop, document, and continuously improve IT processes and workflows to ensure efficiency and scalability.Implement and oversee IT service management (ITSM) best practices, ensuring smooth IT operations.
✔️Establish KPIs and performance metrics for IT services and infrastructure management.
✔️Define and enforce incident, change, and problem management processes based on industry best practices (e.g., ITIL).
✔️Oversee the design, deployment, and maintenance of IT infrastructure, including servers, networks, storage, and cloud environments.
✔️Ensure high availability, performance, and security of IT systems.
✔️Lead IT modernization efforts, including automation, cloud adoption, and virtualization.
✔️Manage IT asset lifecycle, ensuring proper procurement, utilization, and decommissioning.
✔️Ensure IT operations comply with regulatory and legal requirements across different markets.Implement and maintain security controls, policies, and frameworks to meet regulatory standards (e.g., GDPR, ISO 27001, PCI DSS, SOC 2).
✔️Collaborate with compliance teams to address audit requirements and mitigate IT-related risks.
✔️Oversee data protection and disaster recovery planning to ensure business continuity.
✔️Plan and execute IT projects, upgrades, and migrations, ensuring timely and cost-effective delivery.
✔️Manage relationships with vendors and service providers, negotiating contracts and ensuring SLA compliance.
✔️Evaluate and integrate new technologies to improve IT efficiency and security.
✅ Requirements:
✔️Proven experience (X+ years) in IT management, with a strong focus on
IT infrastructure and process organization.
✔️Deep technical knowledge in
servers, networking, cloud environments (AWS, Azure, GCP), and virtualization (VMware, KVM, Docker, Kubernetes).
✔️Experience working in
regulated environments with compliance frameworks such as
ISO 27001, GDPR, PCI DSS, SOC 2.
✔️Strong understanding of
IT service management (ITSM), automation (Ansible, Terraform), and monitoring tools (Prometheus, Zabbix, Grafana).
✔️Excellent leadership skills, with experience
managing DevOps teams and organizing IT operations.
✔️Strong
problem-solving abilities, with a structured approach to incident and change management.
✔️Relevant
certifications (e.g., ITIL, PMP, CISSP, AWS Solutions Architect) are a plus.
✅ We offer excellent benefits, including but not limited to:
🧑🏻💻Learning and development opportunities and interesting challenging tasks;
📝Official employment in accordance with the laws of Cyprus and the EU, registration of family members;
✈️ Relocation package (tickets, staying in a hotel for 2 weeks);
🏋️♂️ Company fitness corner in the office for employees;
📚 Opportunity to develop language skills and partial compensation for the cost of language classes;
🎁 Birthday celebration present;
🏝 Time for proper rest and 24 working days of Annual Vacation;
🍲 Breakfasts and lunches in the office (partially paid by the company).
Join BrainRocket and rock with us! 🚀
Bold moves start here. Make yours. Apply today!
