Dir, Infrastructure Systems

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

• Comprehensive health benefits that start day 1 
• Student Loan Repayment Assistance & Reimbursement Programs 
• Family-focused benefits  
• Wellness incentives 
• Ongoing mentorship, development, and leadership programs  
• And more  

Work Location: Atlanta, GA (100% remote, will only consider applicants from the following states:

Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin).

Description

The Director of Infrastructure is responsible for strategically leading and overseeing the design, implementation, and maintenance of the organization's complex IT infrastructure. This role involves developing and executing comprehensive short- and long-term goals to meet organizational objectives, recruiting and retaining top talent, establishing and enforcing robust policies and procedures, and continuously monitoring the performance of server systems to ensure they are secure, highly available, and performant. The Director collaborates with senior leadership and cross-functional teams to align infrastructure strategies with business goals and industry best practices.

RESPONSIBILITIES:

• Leadership & Strategic Planning:
• Provide visionary leadership and mentorship to a team of technical engineers
• Foster a culture of excellence, innovation, and continuous improvement
• Develop and implement strategic goals aligned with organizational objectives
• Drive technology adoption and transformation initiatives to enhance IT capabilities

Infrastructure Strategy & Execution:

• Oversee the design, implementation, and management of enterprise IT infrastructure
• Lead high-impact infrastructure projects and initiatives to enhance system capabilities and support business goals
• Ensure high availability, security, and performance of IT systems across multiple locations
• Utilize performance reports and analytics to continuously improve infrastructure performance and support decision-making

Talent Management & Team Development:

• Recruit, retain, and develop staff to maintain a high-performing infrastructure team
• Establish clear performance expectations and provide coaching, mentorship, and professional development opportunities 
• Build a diverse and inclusive technical team that supports long-term organizational success
• Policies, Procedures, & Compliance:
• Establish and enforce advanced policies, procedures, and key performance indicators (KPIs) to ensure operational efficiency and regulatory compliance
• Ensure adherence to cybersecurity standards and best practices
• Maintain compliance with industry regulations and internal governance policies

Technical Problem-Solving & Risk Management:

• Proactively coordinate and resolve complex technical issues to minimize service disruptions 
• Identify, assess, and mitigate risks related to infrastructure security and operational continuity
• Collaborate with cross-functional teams and external vendors to implement scalable and resilient infrastructure solutions

Collaboration & Stakeholder Engagement:

• Work closely with senior management to align infrastructure strategies with overall business objectives
• Provide technical advice and expertise on the evaluation, purchase, upgrading, and maintenance of infrastructure resources
• Engage with industry peers, vendors, and regulatory bodies to stay ahead of emerging trends and best practices

Minimum Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred) Experience: 10+ years of experience in infrastructure management with a proven track record of managing complex systems and leading technical teams in a large enterprise environment

Technical Expertise: 

• Strong leadership and project management skills 
• Expertise in both on-premises and cloud solutions
• Experience with cybersecurity, risk management, and modern infrastructure practices
• Strong knowledge of IT governance, compliance, and operational best practices Skill
• Excellent problem-solving and communication abilities
• Ability to work independently and collaboratively in a dynamic environment
• Strong strategic thinking and decision-making capabilities

Preferred Qualifications

• Relevant certifications such as PMP, ITIL, CISSP, or similar credentials
• Experience managing IT budgets and vendor relationships
• Familiarity with emerging technologies such as AI-driven infrastructure management and zero-trust security models 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.