Senior Solutions Architect

We are Skyward.
That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
We stand by our values, and we won’t compromise on any of them.
Integrity: We’re conscientious, intentional, and empathetic. Our words and actions align. That’s our character. Please don’t ask us to play another part, we’re poor actors.   Compassionate: If we may borrow a quote from Theodore Roosevelt: “No one cares how much you know until they know how much you care.” Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions.Unconventional: For us, life isn’t what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two.   Authentic: Made possible only because we embody the values listed above. We’re relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
Because of that, we continue Onward, Upward, and Skyward.
We need a Sr. Solutions Architect. Do you love diagraming enterprise-scale architecture? What about improving and managing software development practices in a collaborative and agile fashion? Steering the adoption of cloud and modernization of Windows/Linux infrastructure? Perhaps you’re dying to use your leadership, problem-solving, and organization skills in a creative and inspiring way. Sound like you? Then you need to apply. 
Come join us if you're motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team.
Let's go Skyward together.

What you'll do:

• Be part of a team supporting the Small Business Administration (SBA) leading the mission to automate CI/CD and deployment of systems to the cloud. 
• Bring your knowledge and experience modernizing systems and processes, and delivering projects following the Digital Services Playbook, to advise the SBA on how to best streamline and modernize delivery of their systems.
• Monitor and maintain system and server configurations including firewalls, load balancers, SAN and WAN optimizer. 
• Scale and tune Application Performance Monitoring (APM) through the enterprises 
• Perform system capacity analysis and planning. 
• Develop and document systems administration standard operating procedures. 
• Help define and maintain baseline system security according to organizational policies. 
• Supervise and manage the daily activities of configuration and operation of systems based on Windows, RHEL. 
• Manage system and server resources including performance, capacity, availability, serviceability, and recoverability. 
• Monitor and manage systems that operate through VMware products and services to include vSphere and vCenter. This includes installing and maintaining virtual servers, troubleshooting technical problems, and developing and maintaining backup procedures. 
• Troubleshoot hardware/software interface, interoperability issues and outages. 
• Optimize system operation and resource utilization. 
• Use stakeholder feedback to inform necessary improvements and adjustments to technology. 

What we'd like you to have:

• A bachelor’s degree in computer science, engineering, or related field. 
• 12 years of experience in information technology with at least 4 years of experience leading or performing systems engineering or related functions. 
• Hands-on experience and deep expertise in designing and managing enterprise IT infrastructure, including servers, storage systems, and networking. 
• Proficiency managing systems built on Linux operating systems to include backups, file restores, disaster recovery, new builds, automation, user account management, application installation, system security, and storage management. 
• Proficiency in virtualization technologies such as VMware or Hyper-V, and advanced networking skills involving routing, switching and firewalls.
• Strong understanding of storage solutions such as SAN and NAS.
• Experience with Windows and Red Hat Enterprise Linux (RHEL), and AWS environments. 
• Experience with Windows Sever Administration, Active Directory, and Group Policy. 
• Proficiency in scripting languages and automation such as Ansible or PowerShell.
• Experience with databases, networks (LAN, WAN) and patch management. 
• Excellent communication skills, with a knack for presenting complex data concepts in an understandable manner.  
• A keen understanding of industry trends, challenges, and the evolving data landscape.  

What would blow us away:

• You have all the certifications. Certified Information Systems Security Professional (CISSP), CompTIA Security+, Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Red Hat Certified Architect (RHCA) Certification.
• You have previous infrastructure/system administration experience with the Small Business Administration (SBA).

Even if you don’t meet 100% of the qualifications, we encourage you to apply. At Skyward, we’re focused on hiring individuals with the right skills and passion to grow, not just checking off every box.

And now the important part. What we offer you:

• Medical, dental, vision insurance (fully paid for employees)
• 15 days of paid leave
• 7 days of sick leave
• 2 days bereavement leave
• 11 paid Federal holidays
• Up to 40 hours for jury duty
• 401K with 4% employer contribution (and no vesting period)
• Up to 4 weeks of paid paternity and maternity leave
• Company provided laptop
• $5,000 per year for professional development
• $600 per year for technical supplies and equipment
• $2,000 referral bonus
• Life and disability insurance
• HSA and FSA
• Legal Shield and ID Shield Voluntary Benefits
• Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can't be exciting!

At Skyward, we believe diverse teams are the key to innovation and success. We are committed to creating an inclusive and equitable environment where everyone, regardless of gender, race, ethnicity, sexual orientation, disability, or background, can thrive. We strongly encourage applications from women, people of color, veterans, individuals with disabilities, and members of the LGBTQ+ community. We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees, including caregivers and those with unique needs. Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor. Offers of employment with Skyward are contingent upon acceptable results of a background investigation.