Security Analyst I - Weekday Mornings

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business. 

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Position Summary:

This position is 100% onsite and located in Tampa, FL. The shift for this position is Monday - Friday, 6 A.M. - 2 P.M. EST.

Deepwatch is looking for a highly motivated, self-driven, technical analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. The Deepwatch Squad and Security Operations Center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. 

The Deepwatch squad is a unique approach to how we support our customers and ultimately provide an experience not found anywhere else. You’ll be an integral part of supporting our customers by understanding their bespoke environment, needs and challenges. You will be playing a key role in supporting some of the top organizations in the world, and have the opportunity to develop your skills by working with the best responders in the industry, your team and your Squad.

The Analyst I is focused on providing descriptive analysis. They will answer questions such as the who, what, when, and where of events. Analysts are curious individuals who actively work to develop a better understanding of the environments they are assigned. Using cybersecurity best practices, you will monitor and secure complex customer environments utilizing  industry leading technology such as Splunk, xSOAR, CrowdStrike and more.

The shift for this position is Monday - Friday, 10 P.M. - 6 A.M. EST.

In this role, you’ll get to:

• Support incident handling processes across multiple platforms and security technologies including Windows, Linux and macOS
• Monitor a queue of security events generated by the Deepwatch platform SOAR, triage events based on their criticality, and escalate validated security events to customers
• Document and manage incident cases in our case management system
• Keep up-to-date with information security news, techniques, and trends 
• Identify and report any gaps in log collection or reporting as soon as possible to the customer and Deepwatch Engineering
• Become proficient with Splunk, ServiceNow and other third-party threat intelligence tools as required
• Perform security detection analysis and investigations using SIEM and SOAR technologies, leverage Deepwatch proprietary tooling and intelligence and maintain SLA’s
• Act as the first line of defense during security events by triaging and investigating alerts within a customer’s environment
• Produce high-quality written and verbal communications, recommendations, and findings to customer management in a timely manner
• Continue to sharpen your skills and capabilities on the job, and through the Deepwatch development program

To be successful in this role, you’ll need to:

• A basic understanding of cyber security principles, concepts and practice with a focus on SOC operations, alert triage and investigations
• Know your way around SIEM platforms (Splunk preferred), how to perform queries and leverage various log sources to perform investigations
• Articulate the process involved in pivoting to other log sources, cloud systems, or consoles to perform a comprehensive analysis from multiple data sources 
• Have a  basic understanding of modern EDR, email security and cloud identity platforms
• Review SIEM alerts and make a determination for what other sources or intelligence is needed to make a determination, relying on peers to help improve your skills and capabilities
• A strong understanding of all basic ports and protocols
• Familiarity with Windows, Mac, and Linux file path structure.
• Familiarity with OSINT, TTPs and IOCs
• Strong written and verbal communication skills with the ability to produce well-written reports and analysis that’s thorough, accurate and complete. 
• Provide the customer with a complete understanding of the investigation
• CEH, CySA, GSEC, Sec+, or equivalent certification preferred
• A college degree in Information Security or IT, related training, certifications or on-the-job experience

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

Statutory Pay Disclosure:

The anticipated salary range for this role is $60,000 to $84,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

#LI-RQ1

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
• Unique professional development benefits, starting at $3,000 annually
• Wellness contests and monthly educational programs
• 401(K) retirement program with employer match
• Learn more here: Deepwatch Benefits

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.  Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact recruiting@deepwatch.com for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background and drug screen in accordance with applicable laws

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law.  In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.