Senior Site Reliability Engineer - Automation and Tooling (Scotland Remote)

Who We Are

In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. 

While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world.

Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. 

Our Culture - Everywhere Work Centered Around You

At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth. 

We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks.  Are you ready to join us on the journey to elevate Everywhere Work? 

Why We Need You!

Site Reliability Engineering is the engine that drives delivery and management of Ivanti’s SaaS product offerings. We are responsible for the reliability, deployment, and operation of the Ivanti Cloud product portfolio. We are seeking individuals eager to drive SRE maturity through the research and development of internal tooling, operational enhancements, and deployment pipelines. Ivanti SRE takes a holistic view of operational procedures, incident response procedures, application and infrastructure monitoring, and process automation.

Ivanti SRE is a blend of infrastructure, networking, automation, development, and application administration. This is a hands-on technical position. The ideal candidate will have a software engineering background and strong experience with continuous deployment, SaaS delivery, and production incident response.

This role requires that applicants reside in Scotland and be authorized to work in the United Kingdom.

About The Team

Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. By combining market insights, strategic planning, and cross-functional collaboration, the Engineering organization ensures every product release meets evolving user needs and competitive demands. This team is instrumental in developing Ivanti's purpose-built platform for CIOs and CISOs powered by Ivanti Neurons - a cloud-scale, hyperautomation layer that enables proactive healing, user-friendly security across the organization and provides an enhanced user experience. This department plays a pivotal role in shaping the company's growth trajectory through continuous innovation and customer-centric solutions.

What You Will Be Doing

• Researching, developing, maintaining, and automating both existing and new SRE tools and processes
• Driving solutions to reduce toil within SRE
• Participating in code review and analysis with SRE peers
• Composing and reviewing contributions to SRE documentation such as system documentation, technical guides, and runbooks
• Deploying, managing, and securing Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure
• Working with geographically dispersed, cross-departmental teams to solve difficult problems
• Provide mentorship and technical guidance to junior SREs to foster their professional growth
• Participate in on-call rotations for 24x7 coverage (follow-the-sun model) for incident response, issue triage, and
   

To Be Successful in The Role, You Will Have

• A BSc in Computer Science, a related field, or equivalent practical experience
• 7+ years relevant industry experience (4+ with an achieved BSc in Computer Science or Equivalent Degree)
• Demonstrated proficiency building applications and tooling with Python and at least one of the following languages:
  • Java
  • Golang
  • C#
• Proficiency working with Bash interactively and programmatically
• Experience with PowerShell
• Proficiency working with public cloud platforms (AWS or Azure preferred)
• Experience with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• Strong container orchestration experience (EKS or AKS preferred)
• Strong Operating System troubleshooting abilities
• Experience analyzing and troubleshooting scalable distributed computing systems
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Proficiency working with Infrastructure as Code (IaC) using Terraform, CloudFormation, and/or ARM
• A strong understanding of DevOps practices
• A desire to adopt and implement emergent technologies and best practices
• Strong verbal and written communication skills in English for the purposes of global collaboration

An exceptional fit will have:

• Prior experience as a Site Reliability Engineer
• Certificates in one or more of the following categories or demonstrated certificate-equivalent knowledge:
  • Cloud Development and architecture
  • Kubernetes Administration
  • Linux Administration
  • Software engineering disciplines
• Experience developing for Azure Functions, AWS Lambda, or other ‘serverless’ frameworks
• Experience with compliance frameworks such as SOC 2 Type 2, ISO-27001, FedRAMP, IRAP, ISMAP, etc.
• Experience with user privacy regulations such as GDPR and PIPEDA

Roadmap for Success

90 Days:

• Onboarding and role-training is complete
• You've become familiar with the SRE-run product portfolio
• You hold a general understanding of how and where Ivanti SRE implements automation
• You've gotten to know the team and are building relationships with SRE peer teams

6 Months:

• Self-sufficiency in core job functions
• Participating in Incident Response rotations
• Active collaboration with the greater SRE team (Observability, Database specialists) on automation improvements
• You've identified gaps in automation and have begun to plan and implement new tooling for SRE Operations

1 Year:

• Become a trusted resource for review and development of SRE-owned code and tooling
• Assume ownership of key SRE processes and tooling including training and documentation
• Contribute to and lead team education in the form of training and junior SRE mentorship
• Establish best practices for code composition and elimination of toil

Our Employer Commitment

This job posting will remain active until a qualified candidate is identified.

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

We invite individuals of all backgrounds and abilities to apply. If you require assistance to optimize your interview experience, please contact us at recruiting@ivanti.com.

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