Group Senior IT Internal Auditor

 

About Digicel

 

Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.

Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date. 

With the Better-Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.

Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.

 

Visit www.digicelgroup.com for more.  

 

 

Job Title: Group Senior Information Technology (IT) Internal Auditor

 

 

Primary objective of the job:

 

 

The Group Senior IT Internal Auditor will play a critical role in evaluating and improving the effectiveness of the organization’s IT governance, risk management, and internal control environment across all markets. This role leads and executes complex IT audits, supports integrated audits, and contributes to the overall assurance on IT risks that could impact business operations, regulatory compliance, cybersecurity, and digital transformation initiatives.

While this position has no direct reports, it requires the ability to work autonomously while collaborating with various teams across the business. The successful candidate must demonstrate a proactive approach to identifying and mitigating risks, strong audit expertise, analytical capabilities, and the ability to engage effectively with senior stakeholders.

 

 

Main Duties and Responsibilities:

 

 

Review of the internal control environment of the Digicel Group through the performance of Information Technology (IT) internal audits. Specific duties include:

• Plan, execute, and report on complex internal audits across Group operations, including infrastructure, cybersecurity, IT governance, systems development, and cloud-based environments.
• Lead or participate in integrated audits, collaborating with financial and operational auditors to assess IT controls supporting business processes.
• Evaluate the design and operating effectiveness of IT general controls (ITGCs), application controls, and automated processes.
• Review cybersecurity frameworks, data protection practices, disaster recovery, and IT continuity management across entities.
• Conduct risk assessments of IT systems and business areas, including emerging risks, best practices, and applicable laws and regulations.
• Ensure audit work meets International Standards for the Professional Practice of Internal Auditing (IPPF), ISACA standards, COBIT, ITIL, PMBOK, NIST, ISO frameworks, and other industry best practices.
• Prepare and present clear, concise, and insightful audit reports, including observations, risk impact, and recommendations for remediation.
• Work closely with business process owners, risk teams, and compliance teams to identify and mitigate risks.
• Collaborate with internal stakeholders (IT, Risk, Legal, Security) and external auditors to ensure alignment of assurance activities.
• Leverage data analytics tools (Excel, Power BI, ACL, etc.) to enhance audit insights.
• Provide input to IA Managers for continuous improvement of internal audit processes.
• Support forensic reviews, fraud investigations, and ad-hoc advisory projects as assigned by the IA Manager.
• Support the continuous development of audit methodology, analytics, and audit planning tools.

 

 

 

Academic Qualifications and Experience Required:

 

 

• A First Degree in Computer Science or Information Systems or a related field from an accredited tertiary institution.
• Minimum of five (5) years of experience in IT Audit, Internal Audit or Risk Management.

       OR

• A suitable combination of training and experience will be considered.
• Certifications:
  • CISA (Certified Information Systems Auditor)
  • CIA (Certified Internal Auditor) and/or CISSP (Certified Information Systems Security Professional) and/or CISM (Certified Information Security Manager) would be an asset.  
• Experience conducting IT Audits in complex business environments.
• Strong analytical, problem-solving, and data analysis skills using Excel, Power BI, ACL, or other audit analytics tools.
• Excellent report writing skills, with the ability to articulate complex issues concisely.
• Ability to work independently under the guidance of the IA Manager while collaborating effectively with teams across the business.

 

 

Functional Skills:

 

 

• Knowledge of IT Security and Industry best practices
• Risk Management
• Problem Solving
• Project Management
• Communication and Report Writing
• Data Analytics

 

 

DISCLAIMER:

 

This job description indicates the general nature and level of work expected of the incumbent.  It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times.