Consultant, Business Systems Analyst (Access Quality Control Management)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

You will be joining Employee Technology Services team within CIBC. As a Consultant, Business Systems Analyst, Access Quality Control Management you will be primarily responsible for managing Quality Access Validation delivery to Governance and Control and to external auditors.  You will be working with the team that validates access provisioning and that established controls are operationally effective for SOX/DCJ/HVA applications. You will act as a liaison with our Governance and Control partners on time-sensitive requests, such as audit artifacts, audit reviews, follow-ups and queries. You will be engaged on key business initiatives, audit walkthroughs, provide audit/risk consulting, conduct ongoing reviews for process improvements with various stakeholders, including internal teams to ensure best practices are followed.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Analytical & Tech Savvy. You understand various technologies. You will need to proactively monitor and manage the environment to identify potential opportunities to increase the efficiency, minimize the end user related incidents, take preventative action and report progress. Analyze data to identify trends for validation result or issues which may require a new or update of the existing procedures. You have strong analytical skills with the ability to develop communication and deliver presentations. You have strong interpersonal, influencing and negotiating skills, as you will be needed to convey different conceptual information and ideas.
• Compliance & Risk Control. You have in-depth understanding of CIBC’s compliance policy. You have experiences of working with internal and external audit, this job must ensure team complies with all processes meeting audit requirement. You have understanding of end user Application Security access provisioning process, risk control and SOX compliance.
• Relationship Management. You have experienced in delivering high quality and high time sensitive results. Bring an organized, proactive, and thoughtful approach to the operations process focusing on driving risk-free, positive experiences for end users and employees. You have the knowledge of methodologies, tools, and techniques for working with individuals and groups in a constructive and collaborative manner. You will need to build healthy working relationships and partnerships with your key clients, vendors, and peers.
• Leading and Mentoring – Take a proactive approach in ensuring the delivery of required work items, for example source files used in the preparation monthly package for submission to external auditors. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You have at least 5 years of experience using ServiceNow; You must have advanced excel skills (Macros, VBScript), solid organization, planning, and time management skills with ability to multitask and schedule work to meet defined SLAs. Familiarity with Logical Security standards and access policy will be required. Certification in CIAM, CISA or CISSP will be an asset. Experience building and maintaining dashboards using Tableau and Power BI are an asset.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You have a degree/diploma in Computer Science, Business, and/or a related field.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 14th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Requirements, Business Systems Analysis, IT Process Improvement, Mentoring Staff, Operational Efficiency, Service Delivery, Solutions Design, System Applications, Technical Knowledge