Business Continuity Manager

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.

We are now looking for a Business Continuity Manager to Tietoevry Tech Services, to our Quality team that loves working with securing the continuity of our customer’s services and is pivotal in managing our crisis management process. Business Continuity and Crisis Manager plays a pivotal role in ensuring that Tech Services can continue its operations during and after a disruption. Here are some key responsibilities and tasks associated with this role:
 

Key Responsibilities

• Developing and Implementing Continuity Strategy & Plans: Create and maintain business continuity plans and strategies to ensure operations can continue during and after a disruption. Responsible for the overall business continuity strategy and its implementation.
• Crisis Management: managing and defining the Crisis Management Process and Roles within Tech Services. Document and rollout the process and maintain records of critical events.
• Responsible for BIA: Defining and leading Business Impact Analysis. BIA is the process that helps Tech Services to identify and evaluate the potential effects of disruptions to the critical business processes and services. The goal of BIA is to determine the impact of a disruptive events on the organization's ability to function.
• Conduct risk assessments to identify potential threats and vulnerabilities to business operations.
• Ensure that the business continuity process meets the required and applicable level of compliance to regulations, laws or local and/or customer requirements.
• Work with business heads and key stakeholders to define critical business functions and determine appropriate recovery strategies
• BCM (Business Continuity Manager) training for relevant stakeholders.
• Drive strategic business continuity issues and constantly work with improvements
• Keep track of Business Continuity Plans, Service Recovery Plans, Customer Specific It Service Continuity Plans and their performed tests.
• Reporting to TTS LT on the business continuity status and crisis management activities per need or so required.
• Participating in periodical internal and external audits as BCM responsible.
• Create and/or compile reports and present them to the target group appropriately.
• Assist as specialist expertise in major contract and/or tender processes.

Qualifications

• M.Sc. or Bachelor or similar level (business) acquired through experience
• Significant experience working with Business Continuity planning, Disaster Recovery Planning, Crisis Management and testing thereof
• Experience of working with Business Impact Analysis (BIA)
• Knowledge of ISO22301
• Ability to see the large and complex picture, divide it into smaller pieces and make actionable plans out of it.
• Experience in driving strategic issues and improvement measures
• Expressed interest in security-related services, methodologies, practices or equivalent
• Documented good leadership skills
• Fluent English, in both speech and writing
• Be able to participate as a meeting participant but also can run meeting processes, both internally and externally.
• Excellent in building relationship
• Structured

We expect you to have:

• You have been working with privacy related matters and topics
• Experience with regulatory compliance frameworks, controls, and best practices: ISO 27000, 22301 Series, PCI DSS, GDPR, CSA, ISAE3402 and other generic regulatory compliance frameworks
• You understand the technologies that are affected by compliance requirements and impact that generates
• Competencies equal to CISA, CISM, QSA
• Experience operating within ITIL processes and related procedures.

Personal qualities

• You belong to the Tech Services Quality team but are expected to be able to work independently and be able to prioritize within your field of work.
• To succeed, you are result-oriented and can translate your knowledge into security-enhancing and customer-focused actions. Furthermore, you have high integrity, you are a team player, unpretentious, meticulous and have high security awareness.
• As a person, you are expected to execute committed and with no prestigious leadership. You are part of one/more teams and are expected to contribute to a good working climate by assisting and having a positive attitude towards colleagues and customers.
• You should be able to act strategically and plan long-term, while, when the situation requires, you must be flexible and be able to switch from planned to event-driven activities.
• You have high analytical skills, but you also have a pragmatic way to be able to find solutions within the framework of the agreement that make both the customer and us as a company efficient.

Measurements

• BCM strategy execution
• BCM process defined and rolled out
• BIA maturity
• BCP compliance level
• Effectiveness of BCP – conducted tests
• Audit remarks handled
• Customer satisfaction

We will offer you:

We offer an exciting career path in the lead position of building the future of digital services. An opportunity to work with all the latest technologies and a wide variety of personal and professional development opportunities. You will also have a fantastic opportunity to take part in the development of the company together with talented colleagues and in an inspiring international environment. Furthermore, you are offered:

• An inspiring and challenging position with excellent development opportunities in a global environment
• Position at the forefront of emerging businesses and technologies, biggest Nordic customers and modern solutions to work with
• Excellent collaboration and sparring possibilities with other top professionals within internal architect communities and across all organization
• Possibility to contribute with your technical expertise and help the customers develop their businesses to a higher level
• A welcoming and open-minded work environment
• Good work-life balance
   

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)