Information Security Senior Analyst

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

As a Senior Security & Compliance Analyst, you will play a crucial role in ensuring the security, privacy, and technology compliance of our infrastructure and products. Acting as a trusted advisor to our customers, you will transparently provide them with technical information and support to address their security concerns. You will work closely with cross-functional teams and leverage your expertise to maintain customer-facing documents, manage audits, and drive process improvements.

Responsibilities:
Collaborate with Salesforce customers and prospects to complete security and compliance questionnaires.
Maintain and update customer-facing security and compliance documents, including white papers.
Manage customer security audits with end-to-end responsibility, working across time zones
Provide valuable input to the Product Management organization based on customer-generated requests
Create and maintain a comprehensive security and compliance knowledge base across multiple Salesforce services for Sales and Customer Success teams
Support the development of security and compliance training programs for internal Sales and Customer Success groups
Ensure customer audit readiness by preparing evidence documentation for audits
Drive process improvements by leveraging the SFDC platform
Work independently and collaboratively as part of a team

Experience/Skills Required:
Bachelor's Degree in Computer Science or a technology-related field
Graduate/Post-Graduate/Diploma in Information Security or Cyber Security
6+ years of experience in supporting RFPs/RFIs for large customers across industries, focusing on security and compliance, within a Global On-demand environment
3+ years of experience in managing Application Security & Risk Assessments and Cloud Security Questionnaires
Strong understanding of various security certifications for Cloud environments (e.g., CSA CAIQ, SOC 2, ISO 27K, PCI-DSS, etc.)
Good organizational skills with the ability to meet stringent timeline requirements
Excellent written and verbal communication skills
Strong analytical and research skills
Preferred certifications: CISA, CISSP

Note: This job description serves as a general summary of the core responsibilities and qualifications for this position. Other duties may be assigned as necessary to fulfill the goals of the role.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.