Technical Lead, Field Engineering

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.

WHAT YOU WILL BE DOING

• Act as a subject matter expert on Application Access Governance (AAG) product of Saviynt for internal teams, partners and customers.
• Collaborate with the enablement team to develop training materials, content, SOPs, and documentation for empowering stakeholders with AAG product offerings.
• Conduct trainings on new features, product releases to external and internal stakeholders.
• Work with presales and solutions engineers to guide on AAG use cases and configurations
• Perform pattern analysis on customer issues, identify problem areas and work with product management teams to address issues
• Provide daily/weekly status reports to senior management
• Dissect requirements into usable test cases and a test plan that covers new functionality, while keeping an eye on all other aspects that ensure full testing coverage
• Work closely with business and technical teams supporting various Saviynt product offerings especially AAG
• Follow approved life cycle methodologies, create documentation for design and testing

WHAT YOU BRING

• Identity and Access Management domain knowledge is mandatory.
• Application Access Governance knowledge is preferable. Understanding of GRC systems like SAP GRC, Oracle GRC , Segregation of Duties, Entitlement Governance is good to have.
• Bachelor’s degree or an equivalent experience
• Knowledge of Java/J2EE and experience with SQL. Be able to build SQL queries and triage datapoint related issues
• 5+years of industry experience in design, development, customization, configuration, deployment or support preferably in any Identity Management and Governance products
• Experience in Unix Shell/Perl scripting
• Prior experience integrating with any SSO providers
• Knowledge of Web Services (REST/SOAP)
• Experience with ticketing systems; Service Desk, Remedy, Freshservice, JIRA etc.
• Excellent verbal and written communication skills, critical thinking skills, and the ability to think on your feet
• Good presentation and training skills
• Must be able to thrive in a fast-paced, high-energy environment
• Ability to work independently, adapt quickly, and maintain a positive attitude

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.