IT Systems Administrator / IT Security Technician

Are you ready to launch your IT career in a unique and mission-driven environment? The Indianapolis Zoo is seeking a motivated and collaborative early-career professional for the role of IT Systems Administrator / IT Security Technician. This is a great opportunity for someone with foundational IT experience or formal training who's looking to grow their skills while supporting impactful animal conservation efforts.

As part of our three-person Systems Administration team, you'll support daily operations while playing a key role in strengthening our information security and compliance practices. You'll gain hands-on experience with a variety of technologies, from managing a virtualized Windows environment to contributing to IT security initiatives. The ideal candidate is eager to learn, detail-oriented, and ready to take ownership of both routine and project-based work in a supportive, mission-centered organization.

What You'll Do:

• Support and secure IT infrastructure by coordinating system updates, penetration testing, and compliance efforts.
• Collaborate with internal teams and vendors to identify and resolve security issues.
• Provide Tier 3 support to our IT Support team, helping keep our users connected and productive.
• Assist in systems administration across on-premise and cloud-based environments.

What We're Looking For:

• 1-3 years of professional IT experience or a strong combination of technical training, certifications, and hands-on work.
• Proficiency in Microsoft Windows Server, Active Directory, Office 365, virtualization, and cloud-based services.
• An interest in IT security and compliance; relevant experience or certifications are a plus.
• A proactive team player with strong communication and problem-solving skills.

This is considered an early-career role and is ideal for individuals looking to grow into more advanced IT system administration and security responsibilities over time.

Bonus Skills (Not Required, But Nice to Have):

• Familiarity with Linux/MacOS, SharePoint, SQL Server, Raiser's Edge, VoIP systems, or PCI-DSS standards.

Education:

• High school diploma or GED required; relevant certifications or a degree in IT or a related field preferred.

Why the Zoo? When you join the Indianapolis Zoo, you become part of a passionate team that empowers communities to protect nature and advance animal conservation. You'll also enjoy a collaborative culture, professional development opportunities, and the chance to work in one of the most unique environments in the city.