SAP Quality Review Lead

The SAP Quality Review Lead to oversee the quality assurance and review processes for SAP implementations, upgrades, and enhancements. The ideal candidate will have a strong background in SAP systems, quality management, and project delivery. This role involves leading a team of quality analysts, ensuring compliance with best practices, and delivering high-quality SAP solutions that meet business requirements. The SAP Quality Review Lead will collaborate with cross-functional teams to identify risks, resolve issues, and ensure the successful delivery of SAP projects.

Key Responsibilities:

1. Quality Assurance Leadership:

o Lead and manage the SAP quality review team to ensure the delivery of high-quality SAP solutions.

o Define and implement quality assurance processes, standards, and methodologies for SAP projects.

2. Quality Review and Testing:

o Oversee the planning, execution, and documentation of SAP project quality reviews and testing activities.

o Conduct reviews of SAP functional and technical designs, configurations, and custom developments.

o Ensure comprehensive test coverage, including unit testing, integration testing, system testing, and user acceptance testing (UAT).

3. Risk and Issue Management:

o Identify, assess, and mitigate risks related to SAP project delivery.

o Track and resolve quality-related issues, ensuring timely escalation and resolution.

o Provide regular status updates on quality metrics, risks, and issues to project stakeholders.

4. Process Improvement:

o Continuously evaluate and improve quality assurance processes and tools.

o Implement best practices for SAP quality management and testing.

o Promote a quality and continuous improvement culture within the team and organization.

5. Stakeholder Collaboration:

o Collaborate with SAP functional and technical teams, business stakeholders, and external vendors to ensure alignment on quality objectives.

o Facilitate workshops and meetings to review quality deliverables and obtain stakeholder signoffs.

o Act as a trusted advisor to project managers and business leaders on quality-related matters.

o The QA Lead shall act as the Audit Liaison between the CoE and the Audit Function (Internal & External)

6. Team Development:

o Mentor and coach team members on quality assurance best practices and SAP expertise.

o Conduct performance evaluations and provide feedback to team members.

o Identify training needs and support professional development opportunities.

7. Reporting and Documentation:

o Prepare and present quality assurance reports, metrics, and dashboards to senior management.

o Maintain comprehensive documentation of quality processes, test cases, and results.

o Ensure audit readiness and support internal and external audits as needed.

Requirements

Education:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

• A master's degree is preferred.

Experience:

• Minimum of 05 years of experience in SAP Quality review Lead.

• Sound Knowledge and application of any of the IT Control & Quality Standards such as COSO, COBIT 2019, ISO 27001 Frameworks, etc

• Very Good Knowledge of System Development Lifecycle (SDLC) and Roles of the QA Lead

• Good understanding of SAP Best Practices

• Test Management & Change Request Handling using tools such as SAP Solution Manager (SolMan)

• Experienced in Problem Investigation, Defect Management & Root Cause Analysis

• Experienced in Governance, Risk & Compliance (GRC) – Ensuring adherence to SAP security and compliance

• Moderate Audit, Control & Quality Standards experience

Skills:

• Strong leadership and people management skills, with the ability to inspire and motivate teams.

• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.

• Strong analytical and problem-solving skills, with a focus on delivering results.

• Proficiency in SAP technologies and tools, including SAP S/4HANA, SAP Fiori, and SAP Cloud Platforms.

Certifications:

• SAP certifications in relevant modules or solutions (SAP S/4HANA) are highly desirable.

• Certification in any of the following is crucial:

CISSP, CISA, CRISC, CISM, ITIL

Work Environment:

• This role may require occasional travel to other company locations or SAP events.

• Ability to work in a fast-paced, dynamic environment with changing priorities.

Benefits

Benefits

• Private Health Insurance.
• Paid Time Off.
• Opportunities for Professional Growth and Career Advancement.
• Training and Development Programs.
• Competitive Salary.
• Collaborative and Supportive Work Environment.