Senior Info Tech Business Consultant - 37011408

Requisition No: 851189 

Agency: Environmental Protection

Working Title: SENIOR INFO TECH BUSINESS CONSULTANT - 37011408

 Pay Plan: Career Service

Position Number: 37011408 

Salary:  $60,000 - $65,800 

Posting Closing Date: 04/30/2025 

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Senior Information Technology Business Consultant (Contract Manager)

State of Florida

Department of Environmental Protection

OPEN COMPETITIVE

 

Our Organization and Mission:

The Florida Department of Environmental Protection (DEP) is the state’s lead agency for environmental management and stewardship – protecting our air, water and land. The vision of DEP is to create strong community partnerships, safeguard Florida’s natural resources and enhance its ecosystem. 

 

The Work You Will Do:

DEP’s Office of Technology and Information Services (OTIS) is currently recruiting for a Senior Information Technology Business Consultant.  This position provides oversight of Information Technology (IT) procurement, contracts, service level agreement, and enterprise agreement contract process. This includes developing, refining, updating, and maintaining OTIS technical documentation related to deliverables and services level standards for software applications, technical infrastructures, and cloud computing. The incumbent provides management oversight of workload by assigning and reviewing work, assessing progress, and communicating with stakeholders. The incumbent will also represent OTIS and must be helpful, cooperative, polite, respectful, and courteous at all times in the interactions with customers.  The incumbent must demonstrate strong relationship and interpersonal skills in working with program staff, vendor relations, as well as internal and external customers.

 

How You Will Grow:

DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provide staff with the ability to build upon existing skills and remain current on job-related information technologies.  Examples of certifications recently earned by staff include, but are not limited to:

 

• CompTIA A+, Security+, Network+
• Cisco CCNA, CISSP
• Florida Certified Public Manager
• PMP®; ScrumMaster
• GISP® (Certified GIS Professional)
• Microsoft Certified DevOps Engineer, Azure Solutions Architect
• Oracle Certified Professional
• Florida Certified Contract Manager (FCCM)
• Florida Certified Contract Negotiator (FCCN)

 

Where You Will Work:

This position is in Florida’s capital city, Tallahassee, which is lined with rolling hills, oak trees, and canopied roads.  Tallahassee is a mid-sized city in the heart of Florida’s Big Bend that combines old world charm with a modern pace of life. Home to two major universities as well as a community college and state government, Tallahassee is a highly desirable location for both those seeking their first job or those ready to enter the next exciting chapter in their career.

 

This is an on-site position.

 

 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

 

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

 

 

Pay: $60,000 - $65,800

 

 

Your Specific Responsibilities:

Specific duties and responsibilities include:

• Develop, negotiate, and manage IT-related contracts to meet departmental goals and regulatory requirements.
• Serve as the subject-matter expert related to agency IT contracts, service level agreements, and IT enterprise agreements.
• Develop IT solicitations in conjunction with technical and business subject-matter experts. This includes, but is not limited to, scope of services, detailed business case, cost benefit analysis, technical deliverables, and functional/non-functional technical requirements.
• Coordinate with Procurement staff, Project Management, and Development team sections to ensure vendor compliance with application standards and service level agreements are in alignment with State of Florida and OTIS requirements.
• Serve as the primary liaison between DEP, Business Areas, and vendors to ensure compliance with IT project management schedules. Conduct frequent risk assessments of schedules to prevent negative IT contractual impacts.
• Provide consultation and expert advice to agency staff or management and others as needed regarding technical procurements or contract management practices; provide management recommendations based on research of best practices; document business process reviews; assist with development of OTIS policies/procedures; and support the efforts of the department’s IT Strategic Plan.
• Develop and negotiate, in conjunction with subject-matter experts, final technical contract terms and detailed conditions (including service level agreements, performance monitoring, and termination agreements);
• Review OTIS’ IT procurements and contracts for accuracy in accordance with established state and DEP laws and policies to ensure vendor compliance with terms and conditions.
• Manage and review responses relevant to IT public records requests, ensuring accuracy and compliance with state and agency requirements.
• Provide analysis and reports to senior management on contract performance and areas for improvement.
• Review technical procurement and contract documents prepared by other staff and provide expert feedback on acceptance criteria.
• Manage IT contract lessons learned repository and actively participate in post-project review meetings to identify key areas of improvement for future projects.
• Maintain proficiency in the use of office equipment, software applications, technical writing and a working knowledge of established state and DEP laws, policies, procedures and directives as necessary to accomplish assigned duties and responsibilities.
• Perform other duties as assigned.

 

Attendance is an essential function of the position.

 

This is an on-site position.

 

 

Required Knowledge, Skills, and Abilities:

• In-depth understanding of contract management principles, practices, and lifecycle;
• Strong analytical skills to evaluate contract performance and compliance;
• Knowledge of and experience in IT project management with emphasis in the management of software development;
• Knowledge of development of IT business cases for IT projects;
• Knowledge of Project Management Book of Knowledge (PMBOK) principles;
• Knowledge of state purchasing laws and rules (specifically Chapter 287, F.S. and Chapter 60-A, F.A.C.);
• Ability to research, analyze, and interpret data;
• Ability to formulate detailed technical deliverables and acceptance criteria based on business need;
• Ability to communicate effectively, both verbally and in writing;
• Ability to carry out IT procurement and contract management efforts;
• Ability to effectively manage IT contracts;
• Ability to establish credibility and rapport with both technical and non-technical team members;
• Ability to work with stakeholders to translate business requirements into solicitation/contract specifications;
• Ability to communicate/work effectively with program staff and the vendor community;
• Advanced experience in working with Microsoft Office applications (Excel, PowerPoint, Word, SharePoint, MS Project, Visio.);
• Ability to develop report specifications for contract tracking, budgeting and analysis;
• Ability to organize data into a logical format;
• Skilled in agreement negotiation;
• Ability to work both independently and in a team environment;
• Excellent relationship manager with strong negotiating skills;
• Ability to lead group discussions and manage conflict to achieve meeting objectives; and
• Effective written and verbal communication skills to interact with stakeholders and vendors.

 

 

Preferred Qualifications:

• Preference may be given to applicants holding a PMP certification.
• Florida Certified Contract Manager (FCCM) certification (required within one year of employment)
• Florida Certified Contract Negotiator (FCCN) certification (required within one year of employment)

 

 

Other Job-Related Requirements of this Position:

POSITION OF SPECIAL TRUST REQUIREMENT:

This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.

 

 

DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:

 

HR_VeteransPreference@dep.state.fl.us

 

HR_ER@dep.state.fl.us

 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.