Senior Enterprise Network / Telecom Engineer

Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  We work in a hybrid environment giving you flexibility to manage working from home and being in office.

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution

Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees

• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development
• Plus: Onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

JOB SUMMARY

The Senior Enterprise Network / Telecom Engineer is responsible for designing, securing, and optimizing enterprise-wide network and telecommunications infrastructure to ensure high availability and performance. This role manages complex network architectures, VoIP, call center technologies, and firewall security while implementing best practices for secure connectivity, VPN solutions, and network authentication. Serving as a technical mentor and escalation point, this individual collaborates with cross-functional teams and leadership to enhance network reliability, security, and overall service efficiency.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university in Information Technology or closely related field, plus (5) years of related experience; OR an equivalent combination of nine (9) years of directly related enterprise network and telecommunications education and experience in a similar environment of size, and scope.

Professional/Engineering level certifications in computer networking, information security, or telecommunications systems are preferred.  

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Optimize and maintain enterprise routing, switching, and wireless networks (OSPF, BGP, VLANs, STP, VXLAN) to ensure high availability and minimal disruptions.
• Troubleshoot and resolve complex network performance, latency, and connectivity issues using monitoring tools and packet analysis.
• Design and implement enterprise-wide network solutions (LAN, WAN, SDN, WLAN, Data Center) with high-availability and failover strategies.
• Implement and manage next-generation firewalls (NGFW), VPNs, and network access control (NAC) to ensure secure and reliable connectivity.
• Configure and enforce identity-based security policies (802.1x, RADIUS, TACACS+, MFA) and collaborate with security teams to mitigate network-based threats.
• Ensure adherence to industry (NIST, PCI, HIPAA, CJIS) and Salt Lake County policy and security standards.
• Monitor network health and proactively identify performance and security risks using network analytics and automation tools.
• Manage and support enterprise VoIP, SIP trunking, video conferencing, and call center technologies to ensure seamless communication.
• Automate network configurations, deployments, and policy enforcement using scripting and orchestration frameworks (Python, Ansible, Terraform).
• Design and maintain hybrid cloud networking solutions (VPNs, SD-WAN, direct cloud connectivity) to support secure and scalable cloud access.
• Provide user-friendly guidance and training on networking and unified communications tools to improve adoption and efficiency.
• Document network architecture, policies, and operational procedures for internal teams and end-users.
• Mentor junior engineers and IT teams, translating complex technical concepts into understandable solutions.
• Collaborate with IT leadership, business stakeholders, and vendors to align network strategies with organizational objectives.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Advanced routing and switching (BGP, OSPF, EIGRP, MPLS, VXLAN, LISP, VPLS, STP, QoS)
• High-availability technologies (HSRP, VRRP, GLBP, load balancing, SD-WAN)
• Network protocols and services (IPv4/IPv6, DNS, DHCP, SNMP, NTP, multicast)
• Network cabling and cabling standards.(EIA/TIA 568A, 568B)
• Secure enterprise wireless design (WiFi 6, WiFi 7, WPA3, RADIUS, 802.1x, RF planning)
• Remote access solutions (SSL/IPsec VPN, ZTNA, SASE)
• Cloud networking (VPC’s, ExpressRoute, Direct Connect, VPN Gateways)
• VoIP, SIP trunking, SBC, RTP/SRTP, E911, call center technologies (ACD, IVR, UCCX)
• QoS for voice/video, SIP security, and telecom fraud prevention
• Next-gen firewalls, IDS/IPS, micro-segmentation (802.1x, NAC)
• Zero Trust Network Architecture (ZTNA)
• DDoS protection, forensic analysis
• Security frameworks and compliance: NIST, CIS, PCI, HIPAA
• Python, REST API’s, RESTCONF, XML, NETCONF, YANG, SDN
• Disaster recovery planning (network failover, BGP redundancy, DR testing)
• Security breach incident response handling
• Enterprise-level, project leadership, mentoring junior engineers
• Clear communication with executives, IT teams, and end-users
• Technical documentation, network diagrams, and compliance reporting 

Skills and Abilities to: 

• Design, implement, and maintain enterprise-wide network and security infrastructure
• Secure enterprise networks against evolving cyber threats using best practices
• Troubleshoot complex network, VoIP, and security issues efficiently
• Lead incident response efforts and develop policy and procedures
• Automate network and security processes for efficiency and risk reduction
• Translate complex technical concepts into business-aligned recommendations
• Train and mentor junior engineers, fostering professional growth
• Work collaboratively across teams to support enterprise IT initiatives

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting.

IMPORTANT INFORMATION REGARDING THIS POSITION

Is subject to call-out 24 hours a day to support the IT organization and County’s business needs.

May be required to work holidays, nights, and weekends as needed.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.