Financial System Training Manager. Auditors Office

Evaluates the business needs and current practices in order to deliver a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. Provides technical assistance, support and advice to users operating Oracle Financial systems. Participates and conducts technical training programs and administers exams and performance reports to evaluate trainee performance.

Management Scope: Lead or provide supervision for development support staff. 1. Creates a curriculum to facilitate in-person and web-based training based on the organizations goals. Plans, designs, develops, and edits instructor-led training content for both in-person and web-based learning environments. Organizes, conducts, and facilitates training activities with various County departments including Oracle Train-The-Trainer sessions and other training delivery efforts.

2. Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of the County. Researches, designs, and develops relevant, engaging, effective and highly creative learning solutions that incorporates instructional best practices to deliver the best possible solution consistent with County departmental needs. Evaluates training effectiveness and modifies training contents to improve results.

3. Assesses and determines end user learning needs to develop tools and resources for course learning such as outlines, scripts, scenarios, simulations, PowerPoints, etc. Determines application-training needs, develops programs, and facilitates sessions. Ensures that training materials and programs are current, accurate, and effective.

4. Develops strong internal and external partnerships. Interviews and coordinates with SMEs of each County department and external technical experts to collect necessary information and identify skill and knowledge gaps to design and develop blended Oracle Financial training solutions.

5. Manages the review, changes, and updates of Oracle Financial modules and other accounting/financial information systems under the purview of the County Auditor’s Office to implement into training sessions. Keeps abreast of training trends, developments and best practices for the County.

6. Tracks and reports issues that may affect Oracle Financial training efforts. Prepares training session reports and documents employee attendance, performance, and all training correspondence and materials. 05 E

7. Prepares and monitors training budgets, including expenditures and budget projections.

8. Performs other duties as assigned. Education, Experience and Training:
Education and experience equivalent to a Bachelor's degree from an accredited college or university in Auditing, Business Management, Management Information Systems, Computer Science or in a job related field of study. Five (5) years of work related experience.

Special Requirements/Knowledge, Skills & Abilities:
Skilled in the use of standard software applications. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public. Broad expertise in training concepts, practices, and procedures, and expertly performs a variety of complex tasks with minimal guidance. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Oracle certification or similar certification strongly desired. A strong background in security concepts and understanding of contemporary hardware and software architectures is a plus. Program analysis, development and testing skills are a plus.

“Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.”

Physical/Environmental Requirements:
Standard office environment.