Manager, Incident Response

Location:

Rosedale Office Building

Department:

IS Administration

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Manager, Incident Response will work with IT and business stakeholders across the Cook Children’s Health Care System to develop policies, procedures and risk management activities that will efficiently contain and/or minimize the impact of business interruption due to disasters and/or information systems not being available.  The Manager will perform risk and triage analysis that will be used to develop incident response plans and runbooks for the most likely and highly impactful disasters that could impact the organization.  The Manager will provide input and help to identify disaster recovery and resiliency improvement opportunities for critical information systems.  Additionally, the Manager will assist IT and business stakeholders in testing incident response plans by developing downtime scenarios, tabletop and other exercises that will help identify opportunities for improvement. 

Qualifications:

• BS/BA degree in Information Technology, Business Administration, Risk Management or a related field required.

• 5+ years' experience in incident response management or a related field required.

• Strong knowledge of industry standards and frameworks such as ISO 22301 or NIST SP 800-34.

• Strong understanding of project management principles and data technologies, expert level knowledge of IT Service Management principles, best practices and frameworks such as ITIL.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.