Cloud Email Security Analyst

Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.

Join our Technology Team as a Cloud Email Security Analyst located in various offices.

We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiatives, adaptability, and innovation, we invite you to join our team.

This role can be based in various offices, on a remote basis. This role reports to the Enterprise Messaging Manager.

Position Summary

Under the direction of the Enterprise Messaging Manager, the Cloud Email Security Analyst is responsible for the daily review and administration of email security solutions. The Cloud Email Security Analyst will review, analyze, report and remediate cloud email security threats, incidents and strategies.  This position will work closely with the messaging engineers and information security and monitoring teams to ensure a safe and secure email environment.

Key Responsibilities

• Monitors, reports and responds to email security solutions and incidents
• Manages and administers email security measures such as
  • Email authentication (SPF, DKIM, DMARC)
  • Spam, Virus and content filtering
  • URL rewriting and Attachment scanning
• Manages and administers all messaging systems with focus on Microsoft Cloud Offerings (Exchange Online, MS Exchange Online Archiving, Exchange Online Protection, Conditional Access Policies, Teams integrations)
• Creates and executes solutions implementation plans
• Troubleshoots system issues and performs problem analysis to resolution
• Documents procedures and standards for varying target audiences
• Develops and implements access, monitoring, control and documentation
• Provides metrics for service utilization and actionable data
• Participates in preparing and testing the disaster recovery plan
• Monitors and implements email security measures for inbound, outbound and partner email solutions
• Consistently monitors, reports and resolves email security incidents
• Performs incident response tasks as needed by customer reports, information security reports and/or email security reports
• Provides Proofpoint Email Security Solutions for cloud and on premises
• Recommends strategies and approaches for new and developing email security risks
• Identifies, tracks and responds to email security threat vectors
• Provides 24x7 response and assistance for all urgent and related responsibilities
• Provides subject matter expertise support to Help Desk and end users
• Collaborates and partners with IT groups to promote efficient and secure services
• Participates in after hours on call duties
• Performs other duties as assigned/required
• Comfortable interacting with Firm leaders through presentations or one on one contact

Qualifications

Skills & Competencies

• Understanding of the threat landscape as it pertains to email security and hygiene
• In depth understanding of email standards, security practices and functional components
• Excellent communication skills
• Commitment to standards and documentation
• The ability to handle multiple priorities successfully
• Excellent interpersonal skills and a passion for working collaboratively

Education & Prior Experience

• 8 years’ experience engineering in a large messaging system environment with 4 years’ experience with Cloud based messaging solutions
• 4 years’ experience with supporting a large international email environment
• Bachelor’s degree in Information Systems/Technology or equivalent experience
• Microsoft M365, Proofpoint or other email security related certifications preferred
• Previous law firm experience highly desired
• Direct experience managing and developing email hygiene solutions, Proofpoint solutions experience a bonus
• Critical participation in enterprise sized migration projects
• Significant experience implementing email delivery and security platforms including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus and antimalware

Technology

• Proficiency with Windows-based software and Microsoft Word, Powerpoint, Excel and Outlook required
• Deep knowledge of Microsoft Exchange Online Protection
• Demonstrated knowledge of email archiving standards and procedures, with focus on Exchange online archiving
• Demonstrated knowledge Microsoft Azure based tools
• Understanding of DNS solutions such as AWS, and Azure
• Microsoft 365 with focus on Exchange Online experience

GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.