Security Operations and Incident Response Analyst

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. 

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors. 

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security. 

Our team is fast-growing and driven to become one of the largest fintech companies in the world.  Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That’s where you come in.

Pontera is on a mission to make managing retirement accounts easier and more secure—and we’re looking for a passionate, detail-oriented Junior Security Operations & Incident Response Analyst to help us do just that. In this hybrid role, you’ll play a critical part in safeguarding our cloud infrastructure and endpoints, working hands-on with cutting-edge tools and collaborating with a top-tier security team.

If you're eager to launch or accelerate your cybersecurity career in a high-growth tech company, this is your opportunity to learn, contribute, and grow alongside some of the best in the industry.

JOB RESPONSIBILITIES

• Monitor and analyze security alerts and logs using advanced monitoring and detection systems.
• Triage and respond to Tier-1 security incidents—investigating root causes, mitigating risks, and documenting findings thoroughly.
• Assist in strengthening AWS cloud security configurations with a focus on the principle of least privilege.
• Support the deployment, maintenance, and fine-tuning of security tools and processes.
• Collaborate with cross-functional teams to proactively identify threats and enhance overall security posture.
• Be part of an on-call rotation, including weekends and holidays, to ensure continuous protection.

REQUIREMENTS:

• 2–3 years of experience in a fast-paced, high-tech environment—ideally within a security or IT operations team.
• Working knowledge of cloud platforms, especially AWS.
• Familiarity with security tools such as SIEM (e.g., Sumo Logic) and EDR (e.g., CrowdStrike).
• Exposure to Cloud Security Posture Management (CSPM) tools like WIZ is a plus.
• Strong analytical thinking and problem-solving skills with a sharp eye for detail.
• A genuine passion for cybersecurity, with a proactive mindset and a hunger to learn.
• Excellent communication skills and a collaborative spirit.
• Willingness to participate in a 24/7 on-call rotation.

• Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
• Team Culture: A collegial, collaborative, fun work environment with frequent team events
• Equity: All new hires are eligible for equity grant participation
• Professional Development: Sponsored learning & development program
• Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)