Team Lead – Tier 1 Security Analysts
Zagreb, Grad Zagreb, Croatia
Company Description
Since its establishment in 2007, Diverto has been dedicated to its primary goal - to make the digital space as safe as possible for all its clients, itself and the wider community. Part of Marlink. Marlink is a global leader in ICT solutions for remote locations and critical infrastructure. Our solutions cover all types of hybrid telecommunications, cyber security and IT/OT and IoT. Therefore, we dedicate all our efforts and work exclusively in information and cyber security. Creating a high level of cyber security is an ongoing process that involves constant investment in our most valuable asset — our experts.
Job Description
We’re looking for a Team Lead to manage our Tier 1 Security Analysts – a key role where you’ll coordinate day-to-day operations, oversee real-time monitoring of alerts for number of our clients, ensure proper triage and documentation of security incidents, ensure smooth shift coverage, and guide junior analysts as they grow. If you're organized, proactive, and enjoy mentoring others, this role is for you!
What You’ll Do
Lead and coordinate the Tier 1 SOC team across multiple shifts.
Oversee daily security monitoring, alerts, and incident escalations.
Ensure shift schedules are covered and team performance stays on track.
Provide guidance, support, and mentorship to junior analysts.
Communicate with clients on incident updates and follow-ups.
Support collaboration between Tier 1 and Tier 2 teams.
Contribute to improving SOC workflows, documentation, and playbooks.
Manage and report on team and service KPIs
Help analysts grow through regular feedback, knowledge sharing, and training.
Qualifications
What We’re Looking For
Experience & Skills:
2+ years of experience in cybersecurity or SOC operations.
Prior experience in a lead, coordinator, or mentoring role is a plus.
Solid understanding of Windows/Linux systems and networking basics.
Experience with SIEM tools and security monitoring.
Fluent in English (spoken & written).
Strong organizational and communication skills.
Ability to motivate, coach, and support a team in a dynamic environment.
Bonus Points For:
Familiarity with shift work or 24/7 SOC environments.
Relevant certifications (e.g. CompTIA Security+, Blue Team Level 1+).
Additional Information
Other Requirements:
Fluent in English (spoken and written) – experience working in international teams.
Proactive & adaptable – problem-solving mindset with the ability to anticipate challenges.
Strong sense of confidentiality & teamwork – ability to handle sensitive data responsibly
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
Tags: Blue team CompTIA IoT KPIs Linux Monitoring SIEM SOC Windows
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