Chapter Engineer OT Shopfloor Endpoint & Cyber Security

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

The Critical Infrastructure Management – OT Shopfloor Endpoint & Cyber Security Chapter Engineer offers specialized expertise and carries out site-specific activities and services to present manufacturing applications to shopfloor users. The job holder provides feedback to the Service Management of the Chapters and serve as a local partner for operations and project deliveries.

Tasks and Responsibilities

• Operates CIM OT Shopfloor Endpoint Services needed to publish shopfloor applications on GMSGQ sites, following global CIM standards and procedures.
• Represents the CIM OT Shopfloor Endpoint & Cyber Security team at site and/or region, collaborating with local and global teams.
• Partners within DD&T and CIM chapters to support defining/evolving standards and site level deliveries.
• Holds interfacing service providers accountable withing the service operations processes.
• Runs continuous monitoring and improvement.
• Build & upgrade OT Shopfloor Endpoint & Cyber Security environments.
• Maintains the CIM OT Shopfloor asset inventory in CMDB.
• Provides consulting and support for site specific and global projects and initiatives.
• Operates and runs the Incident Resolution and Change/Problem Management activities mainly related to OT Shopfloor Endpoint & Cyber Security, and support on Incident Resolution and
• Change/Problem Management for the other chapter in collaboration.
• Works in a global, 24x7, and follow-the-sun organization once platforms are standardized and
• enable new way of working.
• Provide input about lessons learned and suggest improvements across all CIM chapters.

Requirements

• Proven and strong knowledge of networks, especially in the area of OT production and laboratory environments
• Bachelor’s degree in Computer Science, Business Administration with focus manufacturing, or related field, or equivalent experience required
• Background in IT Service Management and Service Delivery
• IT/OT experience in providing services to a Manufacturing and/or Laboratory environment, ideally 3-5 years’ experience in OT domain, and knowledge about Industrial Control Systems
• Experience in IT and OT Networking Experience in Cloud computing (AWS, Azure) is nice to have
• Experience running IT projects in a regional and as needed a global environment.
• Ability to set priorities and manage the needs of multiple stakeholders.
• Certifications preferred: ITIL any other related to networking, ITSM and project management qualification (e.g. COBIT, ISO/IEC 20000, PMP, Prince2) will be nice to have
• Candidates must declare Criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Fishing for Friends program – our referral program
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?