Data Privacy Manager

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 
We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 
If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife
We're looking for a Data Privacy Manager to champion GDPR at Zopa.  As manager of the Data Privacy Team, you will be responsible for managing Zopa’s data privacy requirements, building strong collaborative relationships across the business to ensure effective management of our data protection risks. 

A day in the life

• Managing the day-to-day workings of the Data Privacy Team – dealing with data protection queries, informing and advising the business in conjunction with the Head of Data Governance about its obligations to comply with data protection law 
• Championing the Data Protection by design approach 
• Supporting the Zopa DPO when necessary, with complaints handling and internal controls reporting 
• Assessing and conducting Data Protection Impact Assessments (DPIAs) and advise on instances of high-risk processing activities 
• Collaborate with all relevant teams to ensure all request for an individual data privacy rights( e.g. DSARs) are resolved in a timely manner in compliance with data protection laws 
• Ensure risk events are managed and processed effectively by advising the relevant teams on appropriate actions.  
• Monitoring Zopa’s compliance with data protection law by the continued training of our employees. Ensure instances which require awareness-raising are dealt with on a pro-active basis.  
• On a periodic basis, work with the relevant teams to undertake reviews of our Data Retention values and our Records of Processing Activities (ROPA) to ensure they remain valid and current 
• Ensure our personal and sensitive data is managed effectively and in line with GDPR 
• Engage with the relevant Zopa teams during the onboarding process of third-party vendors to ensure all aspects of data protection law are applied 
• Assist with review of Data Protection training  
• Assisting with the supplier’s data privacy questionnaires assessment  

Requirements for the role:

• Strong background with day-to-day data privacy issues and data protection laws with in-depth knowledge of GDPR and DPA regulations.  
• Ability to work autonomously with sound judgement 
• You will be an effective relationship builder with strong stakeholder management experience across multiple disciplines 
• Strong ability to translate regulatory requirements into easily understandable terms 

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We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz.

At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.
*Subject to having the right to work in the country of choice
Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.