Information Security Administration Service Delivery Senior Analyst - Spanish speaking

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The Identity and Access Management (IAM) Information Security Administration (ISA) Service Delivery is a global organization within CISO with 600+ staff located across the globe.  IAM ISA Service Delivery manages entitlement and provisioning of access for internal Citi employee / contractors and increasingly for external Citi clients who are using Citi applications.  IAM ISA Service Delivery works in partnership with CISO to build appropriate security architecture in new apps and supports large business driven technology projects related to information security issues.

The Global ID Administration (GIDA) Senior Analyst is Senior level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

What you will do:

• Provide customer service support and collaborate with other groups within the business and throughout Citi.

• Initiate process changes and improvements based on Lean methodology

• Aid in guiding complex projects, utilizing pertinent tools and methodologies

• Coach others, identifying development needs and resources to reach stretch capabilities

• Able to handle simple thru complex, multi-tiered escalations, problems by utilizing key information security administration practices, policies and providing excellent customer service. Lead to resolve severity escalations and responsible for the team to identify root cause and create corrective action plan(s) as necessary

• Create, track and complete Specific, Measurable, Achievable, Relevant, and Time-Bound (SMART) goals for projects and initiatives

• Utilize complex Microsoft Office tools to create links between workflows with different formats

• Advocate for change initiatives, and overcome resistance through an in-depth understanding of complex change theory

• Communicate the need for change, involve stakeholders in the change process and apply change theory to complete successful adoption

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

What we will need from you:

• 5+ years’ experience in an Information Security Administration environment (ISA provisioning, compliance reviews, incident/change management handling security engineering or related IS field) is desirable.

• Bachelor's degree or higher desired or the candidate should have proven equivalent work experience.

• Technical experience in security administration supporting a large user environment.

• Solid understanding of industry standard security practices desirable.

• knowledge of programming languages preferred

• Spanish language (both verbal and written) is required.

• Good command of English language (both verbal and written).

• Advanced proficiency with Microsoft Office tools and software

• SSCP/CISSP/ITIL/PMP/Citi Lean certificate is an advantage.

• Be able to work independently and without any influence from manager.

• Ability to manage multiple efforts and adjust priorities with evolving work efforts.

• Strong people management skills focusing on development and growth of team.

• Proven use of discretion and judgment given the subject sensitivity of the work data.

• Strong communications skills.

• Proven influencing and relationship management skills

• Proven analytical skills

What we can offer you:

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program

• Home Office Allowance (for colleagues working in hybrid work models)

• Paid Parental Leave Program (maternity and paternity leave)

• Private Medical Care Program and onsite medical rooms at our offices

• Pension Plan Contribution to voluntary pension fund

• Group Life Insurance

• Employee Assistance Program

• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

• Flexible work arrangements to support you in managing work - life balance

• Career progression opportunities across geographies and business lines

• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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