Senior Tax Examiner - Compliance Division - Collections Unit

Location: Augusta,Maine,United States

Maine Revenue Services

Compliance Division - Collections Unit

Senior Tax Examiner

Opening Date: April 25, 2025

Closing Date: May 9, 2025

Job Class Code: 0510
Grade: 23
Salary: $82,577.77 – $85,870.15*/Annually (*Includes 17.25% recruitment and retention stipend) 
Position Number: 016303948

JOB DESCRIPTION:

This position is assigned to the Compliance Division, responsible for supervision of the Collections Unit. Responsibilities require independent judgement and decision making, initiative, and the ability to handle complex tax compliance and determination problems. Work is performed under limited supervision. 

The Collections Unit of the Compliance Division performs telephone collection of delinquent taxes and works with businesses to ensure adherence to the filing and payment requirements for business taxes.  Senior tax examiners assigned to the Unit supervise teams of collectors working a collection inventory, making collection calls and handling incoming queries from taxpayers. 

TYPICAL DUTIES:

• Plans, organizes, assigns, and oversees unit work to ensure an orderly and efficient workflow.
• Provides explanations of state tax laws, rules, and regulations to attorneys, Certified Public Accountants, and taxpayers for their use in determining tax liabilities and filing requirements.
• Answers telephone, writes letters, and gives opinions of a complex nature to the public, professionals, and legislators to provide requested information.
• Develops and coordinates unit operations and training to ensure established goals and objectives are met effectively and efficiently.
• Researches, reports, and recommends changes in unit procedures and practices to enhance operational efficiency.
• Receives, reviews, and updates non-payment files and non-filing contracts; and interviews taxpayer, obtains payment, or arranges payment plan to collect outstanding taxes and ensure filing of all returns.
• Reviews and discusses problem taxpayer accounts with Assistant Attorney General; submits written reports of interviews, observations, and evidence; and appears as a witness for the State to gather and provide information necessary for civil or criminal court cases.
• Reviews and evaluates complex reports of corporations, partnerships, and individuals to determine proper taxpayer compliance and correct State tax liability.
• Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.

MINIMUM QUALIFICATIONS

A Bachelors Degree from an accredited educational institution and eighteen (18) months of professional work experience in accounting, auditing, finance, or tax preparation/examination.  Equivalent experience may be substituted for education on a year-for-year basis.

Please note: All candidates applying for a position at Maine Revenue Services will be subject to a tax clearance check.  To be selected for a position, an applicant must have filed all his or her Maine returns and paid all Maine tax liabilities.

For all candidates not currently employed at Maine Revenue Services:  State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State. 
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). 

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. 

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.